Computer Problems?

Our professional technicians fix computers at your home or office fast!


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Computer Repairs, Mac Repair, PC Repair, Laptop Repair, & IT Support.

Why choose Intuitive Strategy?

Local Service

We have local computer technicians in Melbourne, Bayside & South East suburbs to help get your computer fixed as quickly as possible.

We Come To You

Our computer services are delivered onsite saving you time and money. We can meet you at your home, office or a location of your choice.

Same Day Service

All our technicians are available for same day repairs at your business premises or at your house to get the job done fast on the day.

Trustworthy & Reliable

Thousands of customers and businesses trust us and rely on us for prompt computer service because we always arrive on time.

Available On Demand

Need an urgent repair completed? Our field technicians are available Monday to Friday from 9 am to 5 pm throughout Melbourne.

Exceptional Support

Our customers can’t thank us enough, which is why we have so many 5-star computer repair reviews.

Fast Repairs

We bring most parts, tools and accessories with us for each job, and if it’s on-hand we can source the right part for you.

Professional & Friendly

We’re not geeks or nerds; we are experienced professionals that are friendly, skilled and know how to troubleshoot any computer problem.

Private Technicians

Every one of our customers has their very own private computer technician, backed by our remote technical support team.

Book a same-day computer repair service

If you need a solution to your technology problems today fill in the booking form below and one of our specialists will call you back immediately.

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Customer service testimonials

What can we help you with?

Servicing all Windows PC’s, Apple Devices, Desktops, Laptops, Business Workstations, fix boot issues, resolve slow computers and all-in-ones.

Set up cloud backup solutions using Dropbox & OneDrive for your photos & documents, and assistance for accidentally deleted files recovery.

Deploy reliable and up-to-date security to ensure protection for your business & personal data, user accounts and all your devices. 

Need fast, expert computer repairs in Melbourne? Our repairs technicians are ready to fix any computer problem at your business or home.

Searching for specialist Mac repairs in Melbourne, Brighton, Toorak or Malvern? Our Mac technicians are here for IT support at your office. 

After professional IT support on-site or over the phone? Our specialist IT consultants are available on-demand when you need us most.

New wireless network setup, troubleshooting NBN internet drop-outs, slow connections, installation of TP-Link Deco Mesh & Google Nest.

Tablets & iPads

Synchronize your Apple iPad or Samsung Android tablet with your photos across all devices. Setup, training and security for your new device.

Computer Sales

We can help you buy New Computers, Laptops, Desktops, Printers, Servers, Routers, Scanners, Peripherals and Software.

Supercharge your workstations with an SSD upgrade to maximize productivity and hardware performance.

We are experts in Office 365 domain name setup, migration, application installation & specialise in Outlook 365 technical support.

Cloud Backup Solutions

Setup offsite cloud backup solutions for all your sensitive data. Leverage Dropbox, Google Drive, iCloud & OneDrive for backup & collaboration.

TVs & Audio

Setting up a smart TV, Google Chromecast, Fetch, Apple TV, smart speakers, and streaming services like Netflix, Stan and Amazon Prime.

Improve productivity and work from anywhere in the world with a virtual private network (VPN) using Synology NAS + OpenVPN. We can deploy your private VPN today.

G-Suite & Google Drive

We can help you take your business to the next level with Google apps integration. Take advantage of all the G-Suite collaboration tools.

Expert Computer Repairs

For over 20 years, Intuitive Strategy has been trusted by thousands of Australians to get their computer problems resolved fast. Our level of customer satisfaction is exceptional because we get the job done right the first time. Because all Intuitive Strategy technicians are local, you can always be sure that we will arrive on time and deliver reliable computer solutions. 

We provide the best computer repair, data recovery, and IT support services to businesses and residential customers throughout the week, Monday to Saturday, 9 am to 6 pm. All of our PC and Mac technicians are fully equipped for fast repairs, with specialist tools, parts and accessories on hand to fix any computer problem.

Another reason why more Australian’s choose our professional IT support services because they get to work with a private expert every time. Our computer professionals are always available for remote technical support if your matter is urgent and needs a speedy resolution. We know your time is valuable and that all Australian businesses and homes rely on technology as an essential part of everyday life, which is why we offer same-day service.

Your local technician is on standby and ready to troubleshoot your IT problem, restoring your system to life. Everyone’s time is important and having a broken computer or network outage is the last thing you need; that’s why we always give you an exact timeslot for when your technician will arrive.

Is your home laptop or computer broken? Our resident technicians provide computer repairs in Cheltenham so you can get back to doing what you love. Our technicians are available to see you at your home or a location of your choice when it suits you. We can repair computers in Brighton East, Bentleigh, Elwood, Moorabbin, Mordialloc, Caulfield South and most other suburbs throughout Melbourne.

So don’t wait around in a queue at a local computer shop or Apple store – call Intuitive Strategy for fast, professional advice and repairs – 1300 694 877.

Repairing all major brands

We have been repairing notebooks and desktops for over 20 years throughout Melbourne and work with most major brands. Let us repair your Asus, MSI, Dell, HP, Acer, Lenovo, Apple, Toshiba, Sony or Fujitsu computer today. We can help with power supply repairs, RAM upgrades, SSD upgrades and MacBook repairs. We can even help you upgrade your operating system and repair any software application.

On-site Services

Need an on-site computer service? We come to your home or office the same day. As the leader in on-site computer repairs and IT support we are available throughout Melbourne. Intuitive Strategy technical support staff always run on time and are never late, ensuring you get fast service. Dedicated professionals in IT that you can trust, located in Bayside and South Eastern suburbs servicing the CBD.

What have we been up to?

Here’s how we’ve been helping locals around Melbourne with their computer and laptop problems.

November 30, 2021 Samsung phone migration, Norton support, HP computer repair in Toorak.

November 19, 2021 Onsite computer repair in Bentleigh.

November 15, 2021 Desktop computer repair in Cheltenham.

November 15, 2021 HP Omen computer repair service in Cheltenham.

November 12, 2021 HP Pavilion G6 laptop computer repair, data recovery service in Brighton.

November 30, 2021 Apple Mac technical support in Parkdale.

November 3, 2021 Brother printer support, MacBook OS upgrade assesment in Elwood.

October 1, 2021 Apple iMac macOS start-up boot computer repair; backup of existing hard drive, reformat of hard drive, reinstallation of Mac OS Big Sur, restore of data in Elwood.

September 17, 2021 MacBook failed update repair in Elsternwick.

August 16, 2021 Apple iMac 2012 21.5 inch upgrade to 1TB SSD in Mentone.

December 1, 2021 Google Drive & OneDrive to Dropbox data migration, NAS deployment planning, IT asset register preparation, IT support in Beaumaris.

November 30, 2021 macOS software technical support, website not appearing as secure in Chrome in St Kilda.

November 30, 2021 Onsite IT support in Caulfield South.

November 22, 2021 Telstra NBN connection, VPN networking address updated on users workstations, Accounts user password reset IT support, Microsoft 365 Exchange user archiving (Matt), Mailbox Online Archiving sent items (Bruno) in Brighton.

November 18, 2021 Huawei Matebook D 15” drive partitioning IT support in Mentone.

December 3, 2021 Remote IT support for Microsoft 365 Office and Teams; new laptop setup for Francois in Prahran.

December 3, 2021 Apple Outlook for Mac technical support in St Kilda.

November 16, 2021 Additional email account setup on Dalia laptop in Hampton East.

November 12, 2021 Migration support from Google Workspace to Microsoft Office 365 Exchange in Melbourne.

November 10, 2021 Remote IT support: Office 365 consultation in Melbourne.

November 30, 2021 Phishing scam assessment & AVG update (Dean) in Armadale.

November 15, 2021 Computer security check, malware & virus removal, hacking attempt resolution as requested by NAB in Hampton.

November 10, 2021 remote support: Bendigo Bank referred Malware cleanup on Android phone (malware found and removed Docx - All in one Android/Adware.AdNote.HLIX in Hampton.

October 15, 2021 Eset internet security software installation on laptop in Moorabbin.

September 14, 2021 Remote malware removal support and security check in Bentleigh East.

November 25, 2021 HP Specter 13-4128TU SSD data recovery, Mailbox clean-up in Brighton.

September 15, 2021 Hardware repair of HP laptop; upgrade to WIndows 10 and security check in St Kilda.

August 2, 2021 Data recovery service in Brighton.

July 20, 2021 Deleted Photos data recovery attempt on Windows 10 & USB HDD in Brighton.

May 17, 2021 Apple Mac data recovery of desktop files from iCloud with data missing from folders in Hampton.

December 2, 2021 Networking technical support in Moorabbin.

November 29, 2021 Google Chrome cast connection testing and Wi-Fi networking for laptop, Telstra Router installation support in Cheltenham.

November 29, 2021 Wi-Fi technical support in Beaumaris.

November 24, 2021 Google Chrome Cast Wi-Fi network setup in Cheltenham.

November 24, 2021 IT Maintenance, networking configuration in Brighton.

December 3, 2021 Remote technical support, draft items in Outlook recovered from deleted folder in Cheltenham.

December 2, 2021 Brother printer networking: WSD port not working on Windows 11 IT support in Mentone.

November 30, 2021 Desktop computer repair: Authenticated Users removed from root folder, unable to save data to drive repaired, Windows 10 image backup configuration in Bentleigh.

November 24, 2021 G-Suite user mailbox forwarding setup in Melbourne.

November 22, 2021 Additional PC troubleshooting in Moorabbin.

Travelling overseas and need professional computer repairs when abroad? Talk to Idaho PC Solutions, our overseas partners in the USA.

Expert News

Wi-Fi Master Class How to improve Wi-Fi Performance

How to improve Wi-Fi Performance – Wi-Fi Master Class

One of our networking experts, Hugh Macdonald, was recently invited to give a Wi-Fi master class at Rain Bird’s regional conference in Melbourne. In this article, we look at how to improve Wi-Fi performance throughout the home or office, what hardware to use and the pros and cons of each, and our own expert tips and tricks.

First Time User Tips for Navigating Your Mac

After years of listening to your friend telling you to get a Mac, you’ve finally decided to take the plunge, and you’ve bought one! You’ve taken it out of the box, you’re ready to go, but immediately you feel like everything is different to what you’re used to after using Windows all these years? Don’t panic!

The Best Way to Protect Your Business Laptop Data

The Best Way to Protect Your Business Laptop Data

Businesses are becoming increasingly mobile thanks to laptop computers that make it easy for workers to operate from wherever they need to be. And while laptops offer enormous benefits in terms of flexibility and productivity, there are risks with their use that any business needs to be kept in mind.