Melbourne's Small Business IT Support Experts
Expert IT support for small business, computer repairs for Apple Mac, Printers & Wi-Fi Mesh Router support for your office in Melbourne.
Same-day IT services for businesses and computer service for residents.
Over 25 years of professional IT support in Bayside, Melbourne.
Why Choose Intuitive Strategy?
Local Technicians
We have local computer technicians in Melbourne’s Bayside & South East suburbs to help get your computer repaired as quickly as possible.
We Come To You
Our computer services are delivered onsite saving you time and money. We can meet you at your home, office or a location of your choice.
Same Day IT Service
All our technicians are available for same day repairs at your business premises or at your house to get the job done fast on the day.
Trustworthy & Reliable
Thousands of residential customers and business owners trust and rely on us for prompt computer service because we always arrive on time.
Available On Demand
Need an urgent repair completed? Our field technicians are available Monday to Friday from 9 am to 5 pm throughout Melbourne.
Exceptional IT Support
Our customers can’t thank us enough, which is why we have so many 5-star computer repair reviews.
Fast Computer Repairs
We have most computer repair parts, tools and accessories with us to repair your computer fast! If it’s not on-hand we can source the right part for you.
Professional & Friendly
We’re not geeks or nerds; we are experienced IT professionals that are friendly, skilled and know how to troubleshoot any computer problem.
Private Technicians
Each of our customers is paired with their very own private computer technician, backed by our remote technical support team.
Weekend IT Support in Melbourne
Need expert IT support this weekend at home or at your business?
Travelling or down the coast this weekend? Our remote IT support specialist are ready!
We have technicians throughout Melbourne that can see you on-site this weekend!
Call our IT consultants for same-day service this weekend while you enjoy the sunshine.
Looking for on-site computer repair services that come to you? We come to your home & office for same day computer services. We are the leaders in mobile computer repairs & IT support services. Our local home & small business computer technicians are available throughout Melbourne 7-days a week. Intuitive Strategy, technical support staff always run on time and are never late, ensuring you get fast service. We have a dedicated remote support help desk that is available Monday to Sunday. With over 24 years experience, we are the most trusted IT experts throughout Bayside & South Eastern Melbourne.
Bayside Melbourne
South East Melbourne
- Armadale
- Ashburton
- Aspendale
- Aspendale Gardens
- Balaclava
- Bentleigh
- Bentleigh East
- Bonbeach
- Braeside
- Camberwell
- Carnegie
- Caulfield
- Caulfield East
- Caulfield Junction
- Caulfield North
- Caulfield South
- Chadstone
- Chelsea
- Chelsea Heights
- Clarinda
- Clayton
- Clayton South
- Dingley
- Dingley Village
- Elsternwick
- Glen Huntly
- Glen Iris
- Heatherton
- Hughesdale
- Keysborough
- Kooyong
- Malvern
- Malvern East
- McKinnon
- Moorabbin
- Moorabbin Airport
- Mulgrave
- Murrumbeena
- Noble Park
- Oakleigh
- Oakleigh East
- Ormond
- Patterson Lakes
- Seaford
- Springvale
- Springvale South
- Waterways
Eastern Melbourne
Inner City Melbourne CBD
Small Business IT Support Services
Need fast, expert computer repairs in Melbourne? Our repair technicians are ready to fix any computer problem at your business or home.
We are experts in Microsoft 365 domain name setup, migration, application installation and Office Outlook 365 technical support.
Deploy reliable and up-to-date security to ensure protection for your business & personal data, remove malware and prevent identity theft.
Servicing all Windows PC’s, Apple Devices, Desktops, Laptops, Business Workstations, fix boot issues, resolve slow computers and all-in-ones.
Need professional IT support services on-site in Melbourne? Our IT consultants are available on-demand when you need us most.
New mesh Wi-Fi setup, troubleshooting NBN internet drop-outs, slow connections, installation of TP-Link Deco Mesh & Google Nest.
Concerned about data security or business continuity? Speak to our cyber security consultants in Melbourne today.
Computer Sales
We can help you buy New Computers, Laptops, Desktops, Printers, Servers, Routers, Scanners, Peripherals and Software.
Supercharge your workstations with an SSD upgrade to maximize productivity and hardware performance.
Set up cloud backup solutions using Dropbox & OneDrive for your photos & documents, and assistance for accidentally deleted files recovery.
Cloud Solutions
Setup offsite cloud backup solutions for all your sensitive data. Leverage Dropbox, Google Drive, iCloud & OneDrive for backup & collaboration.
TVs & Audio
Setting up a smart TV, Google Chromecast, Fetch, Apple TV, smart speakers, and streaming services like Netflix, Stan and Amazon Prime.
Improve productivity and work from anywhere in the world with a virtual private network (VPN) using Synology NAS + OpenVPN. We can deploy your private VPN today.
Google Workspace Support
Need Google Workspace support or help with migrating from GWS to Microsoft 365? Our Microsoft 365 support team is here to help!
Recent IT Services in Melbourne
Ubiquiti UniFi Support
February 3, 2026 Ubiquiti equipment sourcing for Wi-Fi network installation in Brighton.
January 19, 2026 Investigating UniFi Outage in Kew.
November 13, 2025 UniFi WiFi Access points lost addoption and had to be re-addopted to the Ubiquity business network in Melbourne.
October 13, 2025 Setup of new Ubiquiti Unifi router, managed switch and access points, and testing of ports in Melbourne.
June 10, 2025 Ubiquiti Wireless Investigation in Elwood.
Cyber Security
February 6, 2026 Installation of Norton 360 on MacBooks and iPhones for cyber security hardening in St Kilda.
February 4, 2026 Legal practice cyber security consultation, workstation upgrade review in Brighton.
January 20, 2026 Cyber security solution deployment in Brighton.
January 16, 2026 Cyber security MDR and RMM application installation, workstation configuration internet security software setup in Cheltenham.
January 13, 2026 Cyber security training: authenticator 2FA setup, password manager consultation in Toorak.
Computer Repairs
February 9, 2026 Computer repair: Windows 11 system performance assessment and optimisation in Cheltenham.
February 9, 2026 computer repair Windows 11 update loop troubleshooting in Mordialloc.
February 6, 2026 Computer repair service, system crashing after Windows update, cyber security software installation in Moorabbin.
February 3, 2026 New business laptop setup and user data migration in Malvern East.
January 29, 2026 Computer repair service: slow Windows 11 system performance in Cheltenham.
MacBook Repairs & iMac Repairs
February 9, 2026 New MacBook Air setup in Caulfield.
February 9, 2026 New computer setups in Cheltenham.
February 2, 2026 Setup of Mac desktop and assistance with iPhone in Brighton.
January 30, 2026 Mac troubleshooting assistance (for Karen) in Caulfield.
January 28, 2026 Assistance with setup and use of Heidi AI on Mac, iPhone and iPad, creation of Excel template for invoicing in Elwood.
IT Support
February 10, 2026 Setup of Zebra Designer and labels in Cheltenham.
February 10, 2026 Business workstation Windows 10 to Windows 11 upgrades in Cheltenham.
February 10, 2026 New Brother laser printer installatiom in Prahran.
February 10, 2026 Employee onboarding (for Ivan) in Bentleigh.
February 9, 2026 Synology NAS remote support in Melbourne.
Microsoft Office 365 Support
February 9, 2026 Setup of OneDrive sharing, additional employee, family calendar in Brighton East.
February 9, 2026 Freezing Microsoft Outlook and Teams specialist support in Brighton.
February 4, 2026 Outlook and Leap integration troubleshooting and resolution (for Julia) in Melbourne.
February 3, 2026 Microsoft Word and Excel support, Microsoft 365 user account password reset and forced sign-out in Melbourne.
February 3, 2026 Microsoft 365 management in Melbourne.
Virus & Malware Removal
December 8, 2025 Check of AVG and Adobe licenses and reallocation to new staff in Melbourne.
September 9, 2025 Setup of AVG for 3 workstations in Cheltenham.
September 8, 2025 AVG setup (for Mary) in Elwood.
July 21, 2025 Removal of Proxy extension in Chrome which was preventing NAB banking access, Antivirus software installation in Bentleigh.
July 19, 2025 Cyber security consultation in McKinnon.
Data Recovery
February 5, 2026 Business continuity, disaster recovery and workstation backup review in Cheltenham.
January 27, 2026 Check of backup system and reconfiguration if necessary in Richmond.
January 15, 2026 Attempted data recovery of Microsoft 365 OneDrive SharePoint Site Leadership Team in Melbourne.
December 1, 2025 Synolgy NAS dropbox sync data recovery, RMM & MDR cyber security deployment, IT support in Brighton.
November 27, 2025 Recovery of files from laptop and setup of new laptop (for Andrew) in Braeside.
Wireless Networking Support
February 4, 2026 DSM updates to DCA-05 and DCA-06 in Port Melbourne.
January 30, 2026 Change of IP address on new router in St Kilda.
January 27, 2026 Brother printer networking setup in Mentone.
January 21, 2026 Brother MFC-J5720DW Wi-Fi network drive update on Windows 11 in Hampton.
January 20, 2026 Wi-Fi Mesh network installation at retiremenet village, MacBook Air wifi support, Brother Wi-Fi printer setup in Brighton.
Laptop & Desktop Maintenance
February 6, 2026 New business computer setup in Mentone.
February 4, 2026 Workfrom home IT support, remote access outage resolution, Outlook email account setup in South Melbourne.
February 3, 2026 New laptop installation and data transfer in Mordialloc.
January 30, 2026 Business computer setup in Cheltenham.
January 30, 2026 Optusnet email support with POP and IMAP download, account reconfiguration on laptop, iphone and tablet in Brighton.
Xmarx blends creativity with precision, delivering expert graphic and web design. From branding to digital strategies, we craft impactful solutions that elevate businesses with compelling visuals, seamless functionality, and strategic marketing.
Our hardware repair partners for Mac repairs are IT-Tech Online in Melbourne.
We are proud to provide IT support to the Melbourne Women's Foundation.
10 Critical Cybersecurity Mistakes Melbourne Businesses Make (And How to Fix Them)
In 2026, Melbourne cybersecurity is no longer optional for small and medium-sized businesses. With cyber-attacks becoming more sophisticated and frequent, Australian businesses face mounting pressure to protect their data, systems, and customer information. Yet many Melbourne SMEs continue to make preventable mistakes that leave them vulnerable to breaches, ransomware, and data theft.
The 3-2-1 Backup Rule: Why It Matters for Your Business
When it comes to protecting your business data, prevention is far better than cure. That’s why the 3-2-1 Backup Rule is a gold standard in data protection strategies for businesses of all sizes.
In this article, we’ll break down what the 3-2-1 rule means, why it’s so important, and how to implement it effectively.
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Cyber threats aren’t just targeting big corporations anymore. Small businesses are increasingly in the crosshairs of cybercriminals, and one simple mistake can open the door to serious damage—data loss, downtime, and reputational harm.
At Intuitive Strategy, we’ve seen firsthand how preventable errors can lead to major headaches. Let’s break down five common cybersecurity mistakes small business owners make—and how you can stay protected.