Melbourne's IT Support & Computer Repair Experts

Expert IT support and repairs for PC, Macs, Tablets, Printers & WiFi Mesh Routers at your home or office in Melbourne.

Same-day IT services for businesses and computer service for residents.
Over 20 years of professional IT support in Bayside Melbourne.


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Why Choose Intuitive Strategy?

Local Technicians

We have local computer technicians in Melbourne’s Bayside & South East suburbs to help get your computer repaired as quickly as possible.

We Come To You

Our computer services are delivered onsite saving you time and money. We can meet you at your home, office or a location of your choice.

Same Day IT Service

All our technicians are available for same day repairs at your business premises or at your house to get the job done fast on the day.

Trustworthy & Reliable

Thousands of residential customers and business owners trust and rely on us for prompt computer service because we always arrive on time.

Available On Demand

Need an urgent repair completed? Our field technicians are available Monday to Friday from 9 am to 5 pm throughout Melbourne.

Exceptional IT Support

Our customers can’t thank us enough, which is why we have so many 5-star computer repair reviews.

Fast Computer Repairs

We have most computer repair parts, tools and accessories with us to repair your computer fast! If it’s not on-hand we can source the right part for you.

Professional & Friendly

We’re not geeks or nerds; we are experienced IT professionals that are friendly, skilled and know how to troubleshoot any computer problem.

Private Technicians

Each of our customers is paired with their very own private computer technician, backed by our remote technical support team.

Customer service testimonials
Computer Repair Services Near You

Need an on-site computer repair service? We come to your home or office the same day. As the leader in on-site computer repairs and IT support we are available throughout Melbourne. Intuitive Strategy technical support staff always run on time and are never late, ensuring you get fast service. Dedicated professionals in IT that you can trust, located in Bayside and South Eastern suburbs servicing the CBD.

Small Business IT Services

Need fast, expert computer repairs in Melbourne? Our repair technicians are ready to fix any computer problem at your business or home.

We are experts in Microsoft 365 domain name setup, migration, application installation and Office Outlook 365 technical support.

Deploy reliable and up-to-date security to ensure protection for your business & personal data, remove malware and prevent identity theft. 

Servicing all Windows PC’s, Apple Devices, Desktops, Laptops, Business Workstations, fix boot issues, resolve slow computers and all-in-ones.

Searching for specialist Mac repairs in Melbourne, Brighton, Toorak or Malvern? Our Mac technicians are here for IT support at your office. 

Need professional IT support services on-site in Melbourne? Our IT consultants are available on-demand when you need us most.

New mesh Wi-Fi setup, troubleshooting NBN internet drop-outs, slow connections, installation of TP-Link Deco Mesh & Google Nest.

Cyber Security

Concerned about data security or business continuity? Speak to our cyber security consultants in Melbourne today.

Computer Sales

We can help you buy New Computers, Laptops, Desktops, Printers, Servers, Routers, Scanners, Peripherals and Software.

Supercharge your workstations with an SSD upgrade to maximize productivity and hardware performance.

Set up cloud backup solutions using Dropbox & OneDrive for your photos & documents, and assistance for accidentally deleted files recovery.

Cloud Solutions

Setup offsite cloud backup solutions for all your sensitive data. Leverage Dropbox, Google Drive, iCloud & OneDrive for backup & collaboration.

TVs & Audio

Setting up a smart TV, Google Chromecast, Fetch, Apple TV, smart speakers, and streaming services like Netflix, Stan and Amazon Prime.

Virtual Private Network

Improve productivity and work from anywhere in the world with a virtual private network (VPN) using Synology NAS + OpenVPN. We can deploy your private VPN today.

Google Workspace Support

Need Google Workspace support or help with migrating from GWS to Microsoft 365? Our Microsoft 365 support team is here to help!

We're an ACSC Partner

We’re Cyber Security Consultants

We’re excited to announce that we have become an Australian Cyber Security Centre (ACSC) Partner. In addition to delivering best practices in IT security for businesses, we can now better inform our customers with respect to cyber safety.

Being an ACSC partner enables us to advise your business on the latest threats and implement essential security measures.

We are also becoming ISO27001 Lead Auditors in Cyber Security. So we can provide organisations working with the government with professional cybersecurity audits to ensure tender success.

Intuitive Strategy becomes an ACSC Partner

Repairing all major PC brands

We have been repairing notebooks and desktops for over 20 years throughout Melbourne and work with most major brands. Let us repair your Asus, MSI, Dell, HP, Acer, Lenovo, Apple, Toshiba, Sony or Fujitsu computer today. We can help with power supply repairs, RAM upgrades, SSD upgrades and MacBook repairs. We can even help you upgrade your operating system and repair any software application.

What have we been up to?

Here’s how we’ve been helping locals around Melbourne with their computer and laptop problems.

Computer Repairs

December 11, 2023 Home computer repair service in Caulfield South.

December 6, 2023 Acer Aspire 3 computer repair service, SSD upgrade and Windows 10 performance optimisation in Hampton.

December 5, 2023 Windows 11 computer repair services in Bentleigh.

November 30, 2023 Home computer repair services in Cheltenham.

November 28, 2023 Computer service, storage cleanup in Cheltenham.

MacBook Repairs & iMac Repairs

November 14, 2023 MacBook support and Apple ID sync between devices in Hampton.

November 6, 2023 Apple macOS home technical support in Brighton.

November 2, 2023 Apple Mac residential tech support in Brighton.

October 16, 2023 Optusnet Outlook for Mac email tech support in St Kilda.

September 21, 2023 Apple iMac macOS software upgrade, Microsoft 365 re-installation in Toorak.

IT Support

December 4, 2023 Small business IT support in Brighton.

December 4, 2023 Business IT support sevices in Brighton East.

November 30, 2023 Microsoft 365 account security and Outlook Hotmail account configuration, Windows 10 IT support in McKinnon.

November 29, 2023 Small business IT support in Bentleigh East.

November 28, 2023 Microsoft Synology NAS data file access provisioning and Outlook 365 techincal support, Mac in Brighton East.

Microsoft Office 365 Support

December 8, 2023 Microsoft 365 support in St Kilda.

December 5, 2023 Microsoft 365 technical support, archive retention policy updated in Bentleigh.

November 30, 2023 Microsoft Outlook business technical support: Mailbox not adding to Outlook 365 resolved in Mentone.

November 29, 2023 Word 365 Office for Mac technical support in Hampton East.

November 28, 2023 Microsoft Outlook 365 support: send-as permissions removal for additional users to resolve emails getting stuck in Outbox folder in McKinnon.

Virus & Malware Removal

December 4, 2023 Cyber security consultation, computer backup setup in Brighton.

November 30, 2023 Cyber security audit and malware removal consultation in Hampton.

November 24, 2023 Cyber Security consultation and identity protection for Apple and Google accounts in Bentleigh.

October 17, 2023 Samsung Galaxy Android cyber security audit in Brighton.

October 10, 2023 Cyber security and post scam health check in Brighton.

Data Recovery

November 6, 2023 Windows laptop password reset and data recovery in Toorak.

October 27, 2023 Data backup and computer purchase advice in Hampton.

October 23, 2023 Synology NAS deleted data recovery via Dropbox in Moorabbin.

October 19, 2023 Data backup from PC to Synology network attached storage device, Crash Plan cloud backup software installation, NAS software update in Brighton.

October 4, 2023 Synology NAS HDD replacement service in Braeside.

Wireless Networking Support

December 11, 2023 Internet outage on laptop support in Brighton.

December 5, 2023 Internet outage trouble shooting in Caulfield South.

November 30, 2023 home Wi-Fi networking technical support in Brighton.

November 27, 2023 Synology NAS VPN deployment, network assessment and NBN upgrade consultation in Melbourne.

November 23, 2023 Aussie Broadband NBN VDSL Tenda modem networking setup with UniFi Ubiquiti network hardware, switch & AP firware updates network support in Sandringham.

Laptop & Desktop Maintenance

November 30, 2023 new home computer setup in Bentleigh East.

November 27, 2023 Gmail technical support in Hampton.

November 13, 2023 Receipt printer technical support in Hampton.

November 9, 2023 Email data backup and migration to USB in Mentone.

November 6, 2023 Telstra email technical support in Outlook in Brighton.

Travelling overseas and need professional computer repairs when abroad? Talk to Idaho PC Solutions, our overseas partners in the USA.

Expert News
Email Trojan Alert Request for Offer exe

Cyber security alert: Trojan ‘Request for Offer.exe’ detected

Late last week, our IT support team detected a Trojan ‘request for offer.exe’ circulating on Microsoft 365 emails. This threat was also picked up by our cybersecurity group and quarantined by AVG Internet Security. The Trojan appeared in the form of an email with an executable attachment. We urge all businesses to send out an awareness communication to their staff regarding this security vulnerability.

Securing your emails - cybersecurity tip

Securing Your Email – Cybersecurity Tip

When it comes to securing your emails, it’s important to think cybersecurity & two-factor authentication. Using complexity on our passwords, thinking about how we access our emails and how we store our email data. As a business, it’s essential to have SPF and DKIM configured for your domain’s mail records. As a home user, we can backup our emails by using IMAP connections to our host.

securing your computer - cyber security tip

Securing Your Computer – Cybersecurity Tip

When it comes to securing your home and business computers, it is important to be cybersecurity focused! Think about how you use your computers, what needs to have security, and how you should be proactive. Let’s review what we can do today to secure our computers.

Book an IT service Today