Reliable IT Support for Melbourne Businesses & Homes
Local Melbourne technicians providing same-day onsite and remote help with small-business IT, cyber security, Microsoft 365, Wi-Fi and computer repairs.
25+ years
Local technicians
7-day support
260+ reviews
On-site & remote
How can we help?
Choose the support path that best suits your business, home office or personal technology needs.
Business IT Support
Responsive IT support and ongoing technology management for Melbourne small businesses.
- On-demand IT support
- Managed IT services
- Microsoft 365 & cloud
- Cyber security
- Business Wi-Fi & networking
Home & Home Office Support
Friendly onsite and remote help for computers, Wi-Fi, printers and everyday technology problems.
- Computer & laptop repairs
- Windows & Mac support
- Wi-Fi & printer problems
- Virus & malware removal
- New computer setup
Business IT Support & Managed Services in Melbourne
Flexible IT support for Melbourne small businesses — from urgent technical help to proactive monitoring, Microsoft 365, cyber security and ongoing technology management.
Business IT support that scales with your business
Intuitive Strategy supports Melbourne small businesses that need reliable technology without maintaining a full in-house IT team.
Use us for on-demand IT support when something goes wrong, or managed IT services covering monitoring, maintenance, Microsoft 365, cyber security, backups and networks. Support is available onsite or remotely depending on the issue.
What we can manage for you
Support & productivity
- Onsite & remote IT support
- Microsoft 365 administration
- User & device setup
- Wi-Fi & network support
Managed IT & security
- Remote monitoring & patching
- Endpoint & cyber security
- Backup & business continuity
- Managed detection & response
Australian cyber security guidance
Lead Auditor expertise
Administration & cloud support
Practical IT support for growing teams
Not sure if your business IT is set up properly?
Get a clearer picture of your Microsoft 365, backups, data storage, computers, security and network with a complimentary 15-minute review with a Melbourne IT consultant.
✓ 15-minute phone review
✓ No remote access required
✓ No obligation
✓ Practical next steps
Start with a quick IT Health Check
Talk through your current setup and find out which areas deserve a closer look.
Prefer to talk? Call 1300 694 877
Our Core IT Services
Practical technology support for businesses, home offices and residents across Melbourne.
Business IT Support
Rapid onsite and remote IT support for Melbourne small businesses.
Computer Repairs
Professional Windows, Mac, laptop and desktop computer repairs.
Managed IT Services
Proactive monitoring, maintenance, patching and ongoing support.
Cyber Security
Protect your business, identities, endpoints and cloud services.
Microsoft 365 Support
Microsoft 365 setup, migration, Outlook support and management.
Wi-Fi & Networking
Reliable Wi-Fi, mesh, UniFi, NBN and business network support.
More specialist services: Mac Repairs • Data Recovery • Virus & Malware Removal • UniFi Support
Trusted by Melbourne Businesses & Home Users
Backed by 260+ customer reviews for IT support, computer repairs, Wi-Fi, Microsoft 365 and cyber security.
EXCELLENT
Based on 261 reviews
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George Dalidakis
I am always happy with your efficient and prompt assistance when I need you!!
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nello compagnino
Absolutely recommend Michael he is a SUPERSTAR he is a true professional Love his work ethic and he has set my system up perfectly 👌
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Steven Kruger
I found Michael to be very knowledgeable and helpful in my quest to upgrade my desk top computer which he had upgraded approximately 1 year ago. His pricing is competitive and product knowledge professional. Thank you.
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Stephen Tingay
Amazing support 24/7. When you don’t have tech knowledge Michaels ability to help at any time is 2nd to none 👍💯‼️
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GCA
I've had lots of fantastic experiences with Intuitive Strategy. They are reliable, highly efficient, and always a pleasure to deal with. What really stands out is how quickly they respond whenever I need assistance. It's reassuring to know that if a problem arises, they're onto it straight away and get things resolved with minimal fuss. I highly recommend Intuitive Strategy to anyone looking for responsive and dependable IT support.
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Judy - LVL Group
amazing work fix my computer problem so quick . great service !!
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Tremlett Woodstar
Friendly, Prompt, knowledgeable, . . . they fixed all our apple and PC problems efficiently and importantly at an affordable price. What else is there to say, we highly recommend Intuitive Strategy for all our computer/IT needs. Toucan Glass Studio
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David Cooke
In our design practice, we really like working with the team at Intuitive Strategy. Michael & Hugh from the team are always there for us when we need them. Our most recent IT upgrade to M365Email was brilliantly handled by Hugh, who set things up for us out of office hours to make sure we had a seamless transition. Highly recommend this crew
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Alison Lamont
Thanks Michael for a wonderful outcome to our tech issues. You were a calm, patient and very competent support.
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Harley Berridge
Amazing service and quality technical work. Michael and team saved our bacon on a Sunday. They bent over backwards to fix our laptop and recover project work stuck on a faulty drive. Highly recommended!
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Kylie Zamel-Gjubini
Hugh supported our business with IT security and email domain set up and migration. Services was quick, knowledgable and took the stress out of us having to understand and manage this process.
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Lucia K
Fantastic, service as always, problems consistently fixed swifty and completely resolved. Good, prompt, consistent service is a surprise these days.
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Steven Grant
Michael was efficient, fast, friendly and extremely helpful in sorting out not only the problem contacted about but willing to spend the time to sort out several other minor issues as well.
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Sarah Ashton
Micheal was patient with me and guided me through a difficult process. Highly recommend
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Optical Oasis
We have been using Michael and his team for a number of years and cannot fault the service. Always quick on the response and extremely knowledgeable. As a small business he never makes me wait like other big businesses have in the past. My small business is always important to them.
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Robin Alfredson
The service was excellent!!
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Paul Burke
Michael is very responsive and knowledgeable. Great customer service and great outcomes!
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Scott Stephens
I would give a 10 star if I could. IT and phones are my worst nightmare when things go wrong !! Hugh is very calm , follows careful process, time efficient ! … and a gentleman with it !! .. I have already passed his details on to friends and family.
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Bruce Pattison
Excellent service & follow up from Hugh to fix an email issue & help with a new laptop. I highly recommend Hugh.
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Daniel Ingram
Hi Dealing with Michael, Hugh and the team has been a seamless experience. Hugh’s expertise and knowledge of products helped make the situation smoother. Very professional and friendly service. This Team can work through any situation. 5 stars from me & as much work as I give them Well done 😃
Recent IT Work Across Melbourne
Real, dated examples of computer repairs, business IT, Microsoft 365, cyber security, Wi-Fi and data recovery work completed by our Melbourne technicians.
IT Support
7 Sep 2026 Business workstation deployment at Woodford Sports Science consulting in Moorabbin.
4 Sep 2026 Onsite IT support in St Kilda.
4 Sep 2026 Issues with Lenovo booting in Dingley Village.
Computer Repairs
7 Sep 2026 Next day computer repair in Cheltenham.
7 Sep 2026 Microsoft Suraface Pro Windows repair, not booting, data recovered and Windows re-installed in Mentone.
7 Sep 2026 Home computer repair service and email troubleshooting in Cheltenham.
Microsoft Office 365 Support
8 Sep 2026 Support for setup of Microsoft 365 tenant and email account via domain on SquareSpace in Melbourne.
7 Sep 2026 Microsoft 365 tech support for surgery practice in Mordialloc.
4 Sep 2026 Microsoft 365 admin support: Entra ID role assignment in Brighton.
Cyber Security
3 Sep 2026 Cyber security risk assessment after malware and trojan discovery via Edge browser notification injection in Melbourne.
2 Sep 2026 Investigation of Account Lockout Alert - CAU-JARED - Microsoft-Windows-Security-Auditing. A user account was locked out. in Melbourne.
2 Sep 2026 Cyber security posture improvement, primary disk encryption activation on all architectural workstations in Melbourne.
Wireless Networking Support
8 Sep 2026 HP OfficeJet Pro 8210e same-day printer network repair service in Highett.
4 Sep 2026 Resolved unable to connect to Wi-Fi and use internet due to custom DNS values in Bentleigh.
31 Aug 2026 Setup of port forwarding on new Telstra router for home VPN access in Braeside.
Data Recovery
20 Aug 2026 Setup of new Synology DS925+ NAS, migration of existing photographic data, re-pathing of Lightroom catalogs, check of boot issues with Mac Mini in Richmond.
27 Jul 2026 Deleted email recovery service in Mentone.
23 Jul 2026 Deleted data restoration on Synology NAS in Hampton.
IT Support for Melbourne Businesses by Industry
We support professional practices and growing small businesses across Melbourne, providing practical support for the computers, cloud services, networks and security systems their staff rely on every day.
Accounting & Finance
Legal
Dental & Healthcare
Professional Services
Education & ELC
Trades & Operations
Local IT Support Across Melbourne
Choose a Melbourne service area, then jump directly to an IT support page for one of our key local suburbs.
Local Computer Repairs Across Melbourne
Choose your Melbourne region, then jump directly to a local computer repair page for one of our most searched suburbs.
Latest IT Advice & Melbourne Case Studies
Helpful technology advice and real-world examples from recent client work.
Ubiquiti NanoStation Upgrade Mordialloc | airMAX Wireless
When the outdoor Ubiquiti Loco M2 used in a point-to-point wireless link at U3A Kingston in Mordialloc failed, the site needed the connection restored with a suitable replacement.
We replaced the failed radio with a Ubiquiti NanoStation M5, configured and aligned the new unit, then tested the wireless link onsite.
Weekend Business Wi-Fi, EFTPOS & Network Support in Melbourne
A Brunswick therapy practice needed urgent weekend help with slow Wi-Fi, a misconfigured Deco mesh system, EFTPOS connectivity and website access issues. We simplified the network, restored reliable coverage and isolated a separate Aussie Broadband DNS issue.
Facebook Account Hacked? How We Helped a Bentleigh East Client Secure Their Accounts
A client in Bentleigh East contacted us after becoming concerned that their Facebook account and primary Mac computer may have been compromised.
They had noticed that their profile picture had changed unexpectedly, along with inflammatory Facebook comments being posted to other people from their account. Understandably, they wanted to know whether someone had gained access to their Mac, Facebook profile or other important online accounts.
Frequently Asked Questions
What IT support services do you provide in Melbourne?
We provide onsite and remote IT support for Melbourne businesses, home offices and residents. Our services include computer and workstation support, Microsoft 365, managed IT services, cyber security, Wi-Fi and networking, backup, data recovery and general technical troubleshooting.
Do you provide both on-demand and managed IT support?
Yes. You can use Intuitive Strategy for on-demand IT support when you need help, or engage us for proactive managed IT services including remote monitoring, patch management, device health, cyber security and ongoing technology maintenance.
Can you provide same-day onsite IT support in Melbourne?
Same-day onsite appointments are available depending on your location, technician availability and the type of work required. We also use remote support where it can resolve the problem faster.
Do you provide remote IT support?
Yes. Many Microsoft 365, email, software, security and configuration problems can be resolved remotely. If the issue requires physical work, networking changes or hardware repairs, we can arrange an onsite technician.
Do you support both businesses and home users?
Yes. We provide business IT support, managed services and cyber security for Melbourne organisations, as well as computer repairs, Wi-Fi support and general technology assistance for home and home-office users.
Which Melbourne areas do you service?
Our technicians service Bayside Melbourne, inner Melbourne and the CBD, the south east, outer south east and selected eastern suburbs. Our local service pages provide more detailed suburb coverage for IT support and computer repairs.
Need IT Support or Computer Repairs Today?
Call our Melbourne team or book IT support and computer repairs online.