Melbourne's Small Business IT Support Experts
Expert IT support for small business, computer repairs for Apple Mac, Printers & Wi-Fi Mesh Router support for your office in Melbourne.
Same-day IT services for businesses and computer service for residents.
Over 25 years of professional IT support in Bayside, Melbourne.
Why Choose Intuitive Strategy?
Local Technicians
We have local computer technicians in Melbourne’s Bayside & South East suburbs to help get your computer repaired as quickly as possible.
We Come To You
Our computer services are delivered onsite saving you time and money. We can meet you at your home, office or a location of your choice.
Same Day IT Service
All our technicians are available for same day repairs at your business premises or at your house to get the job done fast on the day.
Trustworthy & Reliable
Thousands of residential customers and business owners trust and rely on us for prompt computer service because we always arrive on time.
Available On Demand
Need an urgent repair completed? Our field technicians are available Monday to Friday from 9 am to 5 pm throughout Melbourne.
Exceptional IT Support
Our customers can’t thank us enough, which is why we have so many 5-star computer repair reviews.
Fast Computer Repairs
We have most computer repair parts, tools and accessories with us to repair your computer fast! If it’s not on-hand we can source the right part for you.
Professional & Friendly
We’re not geeks or nerds; we are experienced IT professionals that are friendly, skilled and know how to troubleshoot any computer problem.
Private Technicians
Each of our customers is paired with their very own private computer technician, backed by our remote technical support team.
Weekend IT Support in Melbourne
Need expert IT support this weekend at home or at your business?
Travelling or down the coast this weekend? Our remote IT support specialist are ready!
We have technicians throughout Melbourne that can see you on-site this weekend!
Call our IT consultants for same-day service this weekend while you enjoy the sunshine.
Looking for on-site computer repair services that come to you? We come to your home & office for same day computer services. We are the leaders in mobile computer repairs & IT support services. Our local home & small business computer technicians are available throughout Melbourne 7-days a week. Intuitive Strategy, technical support staff always run on time and are never late, ensuring you get fast service. We have a dedicated remote support help desk that is available Monday to Sunday. With over 24 years experience, we are the most trusted IT experts throughout Bayside & South Eastern Melbourne.
Bayside Melbourne
South East Melbourne
- Armadale
- Ashburton
- Aspendale
- Aspendale Gardens
- Balaclava
- Bentleigh
- Bentleigh East
- Bonbeach
- Braeside
- Camberwell
- Carnegie
- Caulfield
- Caulfield East
- Caulfield Junction
- Caulfield North
- Caulfield South
- Chadstone
- Chelsea
- Chelsea Heights
- Clarinda
- Clayton
- Clayton South
- Dingley
- Dingley Village
- Elsternwick
- Glen Huntly
- Glen Iris
- Heatherton
- Hughesdale
- Keysborough
- Kooyong
- Malvern
- Malvern East
- McKinnon
- Moorabbin
- Moorabbin Airport
- Mulgrave
- Murrumbeena
- Noble Park
- Oakleigh
- Oakleigh East
- Ormond
- Patterson Lakes
- Seaford
- Springvale
- Springvale South
- Waterways
Eastern Melbourne
Inner City Melbourne CBD
Small Business IT Support Services
Need fast, expert computer repairs in Melbourne? Our repair technicians are ready to fix any computer problem at your business or home.
We are experts in Microsoft 365 domain name setup, migration, application installation and Office Outlook 365 technical support.
Deploy reliable and up-to-date security to ensure protection for your business & personal data, remove malware and prevent identity theft.
Servicing all Windows PC’s, Apple Devices, Desktops, Laptops, Business Workstations, fix boot issues, resolve slow computers and all-in-ones.
Need professional IT support services on-site in Melbourne? Our IT consultants are available on-demand when you need us most.
New mesh Wi-Fi setup, troubleshooting NBN internet drop-outs, slow connections, installation of TP-Link Deco Mesh & Google Nest.
Concerned about data security or business continuity? Speak to our cyber security consultants in Melbourne today.
Computer Sales
We can help you buy New Computers, Laptops, Desktops, Printers, Servers, Routers, Scanners, Peripherals and Software.
Supercharge your workstations with an SSD upgrade to maximize productivity and hardware performance.
Set up cloud backup solutions using Dropbox & OneDrive for your photos & documents, and assistance for accidentally deleted files recovery.
Cloud Solutions
Setup offsite cloud backup solutions for all your sensitive data. Leverage Dropbox, Google Drive, iCloud & OneDrive for backup & collaboration.
TVs & Audio
Setting up a smart TV, Google Chromecast, Fetch, Apple TV, smart speakers, and streaming services like Netflix, Stan and Amazon Prime.
Improve productivity and work from anywhere in the world with a virtual private network (VPN) using Synology NAS + OpenVPN. We can deploy your private VPN today.
Google Workspace Support
Need Google Workspace support or help with migrating from GWS to Microsoft 365? Our Microsoft 365 support team is here to help!
Eastern Melbourne
Inner City Melbourne CBD
Recent IT Services in Melbourne
IT Support
July 2, 2026 Onsite IT support in Brighton East.
June 30, 2026 Outlook being blocked on laptop and issues on outlook on mobile in Bentleigh.
June 29, 2026 Outlook setup of new Microsoft 365 accounts (for Lesa and Judy) in Frankston.
June 29, 2026 IT support for lawyers in Melbourne.
June 29, 2026 Installing new software as required in Cheltenham.
Computer Repairs
July 1, 2026 Computer repair sevices in Cheltenham.
June 24, 2026 Computer crash repair after Windows 11 update in Mordialloc.
June 23, 2026 AMD Radeon RX Vega 11 graphics driver update for Windows 11 computer repair in Hampton.
June 22, 2026 Computer hardware upgrade in Moorabbin.
June 18, 2026 Computer repair: Windows password reset on laptop in Mount Waverley.
Cyber Security
July 2, 2026 Cyber security check in Brighton.
June 30, 2026 Brute force hacking attempt via RDP investigation and mitigation using cyber security end point protection in Melbourne.
June 25, 2026 Cyber security consultation in Melbourne.
June 24, 2026 Cyber security consultation in Toorak.
June 24, 2026 USB Blocking reinstatement in Brighton.
Microsoft Office 365 Support
June 30, 2026 Outlook being blocked on laptop and issues on outlook on mobile in Bentleigh.
June 29, 2026 Migration of email from IMAP host to Microsoft 365 for 3 users, setup of DNS, DKIM and DMARC for deliverability in Frankston.
June 26, 2026 Former employee email archiving for Cindy and Alpa in Melbourne.
June 24, 2026 Remote support to regain password to Microsoft 365 email account and setup in Thunderbird in Patterson Lakes.
June 24, 2026 Microsoft email tech support, cyber security consultation in Elwood.
Ubiquiti UniFi Support
April 15, 2026 Printer & scanner dropout support for Brother MFC-L9570CDW on Ubiquiti network, user workstation credentials updated in Hampton.
March 30, 2026 Ubiquiti UniFi network performance analysis in Malvern.
March 10, 2026 Ubiquiti router installation and mesh Wi-Fi intercom networking in Mentone.
February 3, 2026 Ubiquiti equipment sourcing for Wi-Fi network installation in Brighton.
January 19, 2026 Investigating UniFi Outage in Kew.
Wireless Networking Support
July 3, 2026 New Telstra router setup, VOIP phones configuration, RDP check and reconfiguration in Braeside.
July 1, 2026 Linksys Wi-Fi extender setup in Brighton.
June 30, 2026 Issue with the internet in Brunswick.
June 30, 2026 TP-LINK Deco mesh Wi-Fi 7 installation at financial advisory practice in Melbourne.
June 29, 2026 TP-Link Wi-Fi network setup and cyber security check in Highett.
MacBook Repairs & iMac Repairs
June 24, 2026 macOS Time machine backup support in Brighton.
June 17, 2026 same-day on-site Apple iMac technical support in Caulfield.
June 4, 2026 Onsite Mac and Google Chromecast support in St Kilda.
May 27, 2026 Wipe of old iMac and other IT tasks in Caulfield.
May 27, 2026 Setup of new iPad in Brighton.
Virus & Malware Removal
May 27, 2026 Malware, pop-ups and scam removal, cyber security service, browser notification hijack in Cheltenham.
May 19, 2026 Google Chrome default search engine hijck repaired in Brighton.
March 12, 2026 WordPress website maintenance: malware infection clean-up in Mentone.
December 8, 2025 Check of AVG and Adobe licenses and reallocation to new staff in Melbourne.
September 9, 2025 Setup of AVG for 3 workstations in Cheltenham.
Data Recovery
June 15, 2026 Remote desktop access from overseas, restored deleted connection RDP file in Mentone.
June 4, 2026 Data recovery from old internal hard drive, data destruction of used HDDs and ewaste processing in Bentleigh.
March 19, 2026 Data transfer support in Moorabbin.
February 24, 2026 Assistance with regaining access to RST based hard drive in Elwood.
February 20, 2026 Retrieval of emails into PST archive and setup on 3 computers in Brighton.
Laptop & Desktop Maintenance
June 30, 2026 Laptop setup (for Nicky) in St Kilda.
June 26, 2026 System cleanup and computer maintenance in Mordialloc.
June 25, 2026 Enabling Secure boot on desktop PC in Hampton.
June 23, 2026 Computer service in Elwood.
June 19, 2026 Zebra label printer trouble shooting in Moorabbin.
Xmarx blends creativity with precision, delivering expert graphic and web design. From branding to digital strategies, we craft impactful solutions that elevate businesses with compelling visuals, seamless functionality, and strategic marketing.
Our hardware repair partners for Mac repairs are IT-Tech Online in Melbourne.
We are proud to provide IT support to the Melbourne Women's Foundation.
WordPress Website Security Checklist for Small Businesses
A practical WordPress website security checklist for small businesses, covering plugin updates, backups, MFA, admin access, hosting, DNS, email security and incident response. Learn how to reduce the risk of your website being hacked, blacklisted, defaced or used to send spam.
UniFi Wi-Fi Speed & Drop-Out Issues in a Large Kew East Home
We were recently called out to a large home in Kew East where the client was experiencing slow Wi-Fi speeds, drop-outs and inconsistent performance across the house.
The home already had a fairly serious network setup installed, including four UniFi access points connected back to an enterprise 16-port Ubiquiti Edge PoE+ switch. The internet connection was with Aussie Broadband, and the main router being used was an Eero router.
On paper, the home had the right idea: multiple access points, wired backhaul and business-grade networking equipment. But the way the Wi-Fi was configured was causing problems.
Upgraded to Deco Mesh or UniFi Wi-Fi 7? How to Optimise Your Windows 11 Laptop for Better Wi-Fi Performance
A Wi-Fi 7 upgrade does not always mean your laptop will automatically use the fastest connection. Here are the Windows 11 settings to check after upgrading to Deco Mesh or UniFi Wi-Fi 7.
How Screen Recordings Help IT Support Teams Diagnose Cyber Security Issues Faster
When something strange happens on a work computer, the details matter.
A suspicious pop-up appears. An Outlook error flashes on screen. A Microsoft 365 login prompt looks slightly different. A user clicks a link in an email and then realises something may not be right.
By the time an IT technician gets involved, the original screen may be gone. The user may have clicked “Try Again”, closed the window, restarted the computer or forgotten the exact wording of the message.
That is where a short screen recording can be surprisingly useful.
For small businesses, screen recordings can help IT support providers understand what happened, what the user saw, what they clicked and what sequence of events led to the issue. Used correctly, they can reduce back-and-forth, speed up diagnosis and create better internal documentation.
Used incorrectly, however, they can also capture sensitive information. So the key is knowing when a screen recording is helpful, and when it should be avoided.