Reliable IT Support for Melbourne Businesses & Homes
Local Melbourne technicians providing same-day onsite and remote help with small-business IT, cyber security, Microsoft 365, Wi-Fi and computer repairs.
25+ years
Local technicians
7-day support
260+ reviews
On-site & remote
How can we help?
Choose the support path that best suits your business, home office or personal technology needs.
Business IT Support
Responsive IT support and ongoing technology management for Melbourne small businesses.
- On-demand IT support
- Managed IT services
- Microsoft 365 & cloud
- Cyber security
- Business Wi-Fi & networking
Home & Home Office Support
Friendly onsite and remote help for computers, Wi-Fi, printers and everyday technology problems.
- Computer & laptop repairs
- Windows & Mac support
- Wi-Fi & printer problems
- Virus & malware removal
- New computer setup
Business IT Support & Managed Services in Melbourne
Flexible IT support for Melbourne small businesses — from urgent technical help to proactive monitoring, cyber security and ongoing technology management.
Business IT support that scales with your business
Intuitive Strategy provides responsive IT support for Melbourne small businesses that need reliable technology without maintaining a full in-house IT team.
We provide both on-demand IT support when something goes wrong and proactive managed IT services for businesses that want ongoing monitoring, maintenance and cyber security.
Our Melbourne technicians can assist onsite or remotely with everyday technical issues, Microsoft 365, computers, networks, Wi-Fi, backup and business continuity, while our managed services help identify and resolve problems before they disrupt your team.
What we can manage for you
Support & productivity
- Onsite & remote IT support
- Microsoft 365 administration
- New employee & device setup
- Workstation & software support
- Wi-Fi & network troubleshooting
- Hardware sourcing & deployment
Managed IT & security
- Remote monitoring & management
- Patch & device health management
- Managed detection & response
- 24/7 SOC cyber monitoring
- Backup & business continuity
- Cyber security advice & protection
Australian cyber security guidance
Lead Auditor expertise
IT support experience
Local onsite & remote support
Not sure where your IT risks are?
Request a free 30-minute Small Business IT Health Check and speak with one of our Melbourne IT consultants about your data protection, IT security, workstation performance and network environment.
Our Core IT Services
Practical technology support for businesses, home offices and residents across Melbourne.
Business IT Support
Rapid onsite and remote IT support for Melbourne small businesses.
Computer Repairs
Professional Windows, Mac, laptop and desktop computer repairs.
Managed IT Services
Proactive monitoring, maintenance, patching and ongoing support.
Cyber Security
Protect your business, identities, endpoints and cloud services.
Microsoft 365 Support
Microsoft 365 setup, migration, Outlook support and management.
Wi-Fi & Networking
Reliable Wi-Fi, mesh, UniFi, NBN and business network support.
More specialist services: Mac Repairs • Data Recovery • Virus & Malware Removal • UniFi Support
Trusted by Melbourne Businesses & Home Users
Rated by hundreds of Melbourne customers for responsive, practical IT support and computer repairs.
Recent IT Work Across Melbourne
Real, dated examples of computer repairs, business IT, Microsoft 365, cyber security, Wi-Fi and data recovery work completed by our Melbourne technicians.
IT Support
4 Sep 2026 Onsite IT support in St Kilda.
1 Sep 2026 Website SEO consultation in Melbourne.
30 Aug 2026 Cyber security check and setup of new Microsoft account and association with laptop (for Fiona) in Malvern.
Computer Repairs
2 Sep 2026 Computer repair: Windows desktop background backing out when clicking on icons repaired in Brighton.
28 Aug 2026 Computer upgrade to Windows 11 assessment in St Kilda.
26 Aug 2026 Desktop computer repair in McKinnon.
Microsoft Office 365 Support
2 Sep 2026 Reactivation of Teams Meeting option in Outlook Classic (for Lauren) in Brighton.
31 Aug 2026 Microsoft 365 business error [657rx] resolution for work or school account in Hampton.
28 Aug 2026 Domain transfer of parkandjet.com.au, setup of DNS records to reconnect to Microsoft 365 tenant, setup of alias for [email protected] in Cheltenham.
Cyber Security
3 Sep 2026 Cyber security risk assessment after malware and trojan discovery via Edge browser notification injection in Melbourne.
2 Sep 2026 Investigation of Account Lockout Alert - CAU-JARED - Microsoft-Windows-Security-Auditing. A user account was locked out. in Melbourne.
2 Sep 2026 Cyber security posture improvement, primary disk encryption activation on all architectural workstations in Melbourne.
Wireless Networking Support
4 Sep 2026 Resolved unable to connect to Wi-Fi and use internet due to custom DNS values in Bentleigh.
31 Aug 2026 Business IT network support in Braeside.
25 Aug 2026 Connection of secondary mesh router to main router; assistance with reconnecting security cameras, hot water service and home battery to network in Heatherton.
Data Recovery
20 Aug 2026 Setup of new Synology DS925+ NAS, migration of existing photographic data, re-pathing of Lightroom catalogs, check of boot issues with Mac Mini in Richmond.
27 Jul 2026 Deleted email recovery service in Mentone.
23 Jul 2026 Deleted data restoration on Synology NAS in Hampton.
Why Choose Intuitive Strategy?
Melbourne
Based
Local technicians available where you need us.
25+ Years'
Experience
Experienced, practical and solution focused.
Same-Day &
7-Day Support
Responsive support when technology fails.
Onsite &
Remote
Flexible support to suit the problem.
Highly Rated –
5 Stars
260+ customer reviews and strong local trust.
IT Support for Melbourne Businesses
We support professional practices and growing small businesses across Melbourne, providing practical support for the computers, cloud services, networks and security systems their staff rely on every day.
Accounting & Finance
Legal
Dental & Healthcare
Professional Services
Education & ELC
Trades & Operations
Local IT Support Across Melbourne
Choose your Melbourne region, then jump directly to a local IT support page for one of our key service suburbs.
Local Computer Repairs Across Melbourne
Choose your Melbourne region, then jump directly to a local computer repair page for one of our most searched suburbs.
Latest IT Advice & Melbourne Case Studies
Helpful technology advice and real-world examples from recent client work.
Ubiquiti NanoStation Upgrade Mordialloc | airMAX Wireless
When the outdoor Ubiquiti Loco M2 used in a point-to-point wireless link at U3A Kingston in Mordialloc failed, the site needed the connection restored with a suitable replacement.
We replaced the failed radio with a Ubiquiti NanoStation M5, configured and aligned the new unit, then tested the wireless link onsite.
Weekend Business Wi-Fi, EFTPOS & Network Support in Melbourne
A Brunswick therapy practice needed urgent weekend help with slow Wi-Fi, a misconfigured Deco mesh system, EFTPOS connectivity and website access issues. We simplified the network, restored reliable coverage and isolated a separate Aussie Broadband DNS issue.
Facebook Account Hacked? How We Helped a Bentleigh East Client Secure Their Accounts
A client in Bentleigh East contacted us after becoming concerned that their Facebook account and primary Mac computer may have been compromised.
They had noticed that their profile picture had changed unexpectedly, along with inflammatory Facebook comments being posted to other people from their account. Understandably, they wanted to know whether someone had gained access to their Mac, Facebook profile or other important online accounts.
Our Trusted Partner Network
When our clients need specialist services outside our core offering, we work with trusted businesses that complement our IT services.
Idaho PC Solutions
For clients in the United States, we recommend Idaho PC Solutions for local computer and IT support.
Frequently Asked Questions
What IT support services do you provide in Melbourne?
We provide onsite and remote IT support for Melbourne businesses, home offices and residents. Our services include computer and workstation support, Microsoft 365, managed IT services, cyber security, Wi-Fi and networking, backup, data recovery and general technical troubleshooting.
Do you provide both on-demand and managed IT support?
Yes. You can use Intuitive Strategy for on-demand IT support when you need help, or engage us for proactive managed IT services including remote monitoring, patch management, device health, cyber security and ongoing technology maintenance.
Can you provide same-day onsite IT support in Melbourne?
Same-day onsite appointments are available depending on your location, technician availability and the type of work required. We also use remote support where it can resolve the problem faster.
Do you provide remote IT support?
Yes. Many Microsoft 365, email, software, security and configuration problems can be resolved remotely. If the issue requires physical work, networking changes or hardware repairs, we can arrange an onsite technician.
Do you support both businesses and home users?
Yes. We provide business IT support, managed services and cyber security for Melbourne organisations, as well as computer repairs, Wi-Fi support and general technology assistance for home and home-office users.
Which Melbourne areas do you service?
Our technicians service Bayside Melbourne, inner Melbourne and the CBD, the south east and selected eastern suburbs. Our local service pages provide more detailed suburb coverage for IT support and computer repairs.
Need IT Support or Computer Repairs Today?
Call our Melbourne team or book IT support and computer repairs online.