Melbourne's IT Support & Computer Repair Experts
Expert IT support and repairs for PC, Macs, Tablets, Printers & WiFi Mesh Routers at your home or office in Melbourne.
Same-day IT services for businesses and computer service for residents.
Over 20 years of professional IT support in Bayside Melbourne.
Google & Facebook rating
Why Choose Intuitive Strategy?
We have local computer technicians in Melbourne’s Bayside & South East suburbs to help get your computer repaired as quickly as possible.
We Come To You
Our computer services are delivered onsite saving you time and money. We can meet you at your home, office or a location of your choice.
Same Day IT Service
All our technicians are available for same day repairs at your business premises or at your house to get the job done fast on the day.
Trustworthy & Reliable
Thousands of residential customers and business owners trust and rely on us for prompt computer service because we always arrive on time.
Available On Demand
Need an urgent repair completed? Our field technicians are available Monday to Friday from 9 am to 5 pm throughout Melbourne.
Exceptional IT Support
Our customers can’t thank us enough, which is why we have so many 5-star computer repair reviews.
Fast Computer Repairs
We have most computer repair parts, tools and accessories with us to repair your computer fast! If it’s not on-hand we can source the right part for you.
Professional & Friendly
We’re not geeks or nerds; we are experienced IT professionals that are friendly, skilled and know how to troubleshoot any computer problem.
Each of our customers is paired with their very own private computer technician, backed by our remote technical support team.
Need an on-site computer repair service? We come to your home or office the same day. As the leader in on-site computer repairs and IT support we are available throughout Melbourne. Intuitive Strategy technical support staff always run on time and are never late, ensuring you get fast service. Dedicated professionals in IT that you can trust, located in Bayside and South Eastern suburbs servicing the CBD.
Small Business IT Services
We can help you buy New Computers, Laptops, Desktops, Printers, Servers, Routers, Scanners, Peripherals and Software.
Setup offsite cloud backup solutions for all your sensitive data. Leverage Dropbox, Google Drive, iCloud & OneDrive for backup & collaboration.
TVs & Audio
Setting up a smart TV, Google Chromecast, Fetch, Apple TV, smart speakers, and streaming services like Netflix, Stan and Amazon Prime.
Virtual Private Network
Improve productivity and work from anywhere in the world with a virtual private network (VPN) using Synology NAS + OpenVPN. We can deploy your private VPN today.
We're an ACSC Partner
We’re Cyber Security Consultants
We’re excited to announce that we have become an Australian Cyber Security Centre (ACSC) Partner. In addition to delivering best practices in IT security for businesses, we can now better inform our customers with respect to cyber safety.
Being an ACSC partner enables us to advise your business on the latest threats and implement essential security measures.
We are also becoming ISO27001 Lead Auditors in Cyber Security. So we can provide organisations working with the government with professional cybersecurity audits to ensure tender success.
Repairing all major PC brands
We have been repairing notebooks and desktops for over 20 years throughout Melbourne and work with most major brands. Let us repair your Asus, MSI, Dell, HP, Acer, Lenovo, Apple, Toshiba, Sony or Fujitsu computer today. We can help with power supply repairs, RAM upgrades, SSD upgrades and MacBook repairs. We can even help you upgrade your operating system and repair any software application.
Here’s how we’ve been helping locals around Melbourne with their computer and laptop problems.
December 11, 2023 Home computer repair service in Caulfield South.
December 6, 2023 Acer Aspire 3 computer repair service, SSD upgrade and Windows 10 performance optimisation in Hampton.
December 5, 2023 Windows 11 computer repair services in Bentleigh.
November 30, 2023 Home computer repair services in Cheltenham.
November 28, 2023 Computer service, storage cleanup in Cheltenham.
MacBook Repairs & iMac Repairs
November 14, 2023 MacBook support and Apple ID sync between devices in Hampton.
November 6, 2023 Apple macOS home technical support in Brighton.
November 2, 2023 Apple Mac residential tech support in Brighton.
October 16, 2023 Optusnet Outlook for Mac email tech support in St Kilda.
September 21, 2023 Apple iMac macOS software upgrade, Microsoft 365 re-installation in Toorak.
December 4, 2023 Small business IT support in Brighton.
December 4, 2023 Business IT support sevices in Brighton East.
November 30, 2023 Microsoft 365 account security and Outlook Hotmail account configuration, Windows 10 IT support in McKinnon.
November 29, 2023 Small business IT support in Bentleigh East.
November 28, 2023 Microsoft Synology NAS data file access provisioning and Outlook 365 techincal support, Mac in Brighton East.
Microsoft Office 365 Support
December 8, 2023 Microsoft 365 support in St Kilda.
December 5, 2023 Microsoft 365 technical support, archive retention policy updated in Bentleigh.
November 30, 2023 Microsoft Outlook business technical support: Mailbox not adding to Outlook 365 resolved in Mentone.
November 29, 2023 Word 365 Office for Mac technical support in Hampton East.
November 28, 2023 Microsoft Outlook 365 support: send-as permissions removal for additional users to resolve emails getting stuck in Outbox folder in McKinnon.
Virus & Malware Removal
December 4, 2023 Cyber security consultation, computer backup setup in Brighton.
November 30, 2023 Cyber security audit and malware removal consultation in Hampton.
November 24, 2023 Cyber Security consultation and identity protection for Apple and Google accounts in Bentleigh.
October 17, 2023 Samsung Galaxy Android cyber security audit in Brighton.
October 10, 2023 Cyber security and post scam health check in Brighton.
November 6, 2023 Windows laptop password reset and data recovery in Toorak.
October 27, 2023 Data backup and computer purchase advice in Hampton.
October 23, 2023 Synology NAS deleted data recovery via Dropbox in Moorabbin.
October 19, 2023 Data backup from PC to Synology network attached storage device, Crash Plan cloud backup software installation, NAS software update in Brighton.
October 4, 2023 Synology NAS HDD replacement service in Braeside.
Wireless Networking Support
December 11, 2023 Internet outage on laptop support in Brighton.
December 5, 2023 Internet outage trouble shooting in Caulfield South.
November 30, 2023 home Wi-Fi networking technical support in Brighton.
November 27, 2023 Synology NAS VPN deployment, network assessment and NBN upgrade consultation in Melbourne.
November 23, 2023 Aussie Broadband NBN VDSL Tenda modem networking setup with UniFi Ubiquiti network hardware, switch & AP firware updates network support in Sandringham.
Laptop & Desktop Maintenance
November 30, 2023 new home computer setup in Bentleigh East.
November 27, 2023 Gmail technical support in Hampton.
November 13, 2023 Receipt printer technical support in Hampton.
November 9, 2023 Email data backup and migration to USB in Mentone.
November 6, 2023 Telstra email technical support in Outlook in Brighton.
Can’t find all your emails in Outlook 365? It’s probably a sync error or miss configuration. Getting a notice saying ‘There are more items in this folder on the server’? You need to change your Account Name and Sync settings, we will show you how.
Late last week, our IT support team detected a Trojan ‘request for offer.exe’ circulating on Microsoft 365 emails. This threat was also picked up by our cybersecurity group and quarantined by AVG Internet Security. The Trojan appeared in the form of an email with an executable attachment. We urge all businesses to send out an awareness communication to their staff regarding this security vulnerability.
When it comes to securing your emails, it’s important to think cybersecurity & two-factor authentication. Using complexity on our passwords, thinking about how we access our emails and how we store our email data. As a business, it’s essential to have SPF and DKIM configured for your domain’s mail records. As a home user, we can backup our emails by using IMAP connections to our host.
When it comes to securing your home and business computers, it is important to be cybersecurity focused! Think about how you use your computers, what needs to have security, and how you should be proactive. Let’s review what we can do today to secure our computers.