Computer Problems?

Our professional technicians fix computers at your home or office fast!


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Computer Repairs, Mac Repair, PC Repair, Laptop Repair, & IT Support.

Why choose Intuitive Strategy?

Local Service

We have local computer technicians in Melbourne, Bayside & South East suburbs to help get your computer fixed as quickly as possible.

We Come To You

Our computer services are delivered onsite saving you time and money. We can meet you at your home, office or a location of your choice.

Same Day Service

All our technicians are available for same day repairs at your business premises or at your house to get the job done fast on the day.

Trustworthy & Reliable

Thousands of customers and businesses trust us and rely on us for prompt computer service because we always arrive on time.

Available On Demand

Need an urgent repair completed? Our field technicians are available Monday to Friday from 9 am to 5 pm throughout Melbourne.

Exceptional Support

Our customers can’t thank us enough, which is why we have so many 5-star computer repair reviews.

Fast Repairs

We bring most parts, tools and accessories with us for each job, and if it’s on-hand we can source the right part for you.

Professional & Friendly

We’re not geeks or nerds; we are experienced professionals that are friendly, skilled and know how to troubleshoot any computer problem.

Private Technicians

Every one of our customers has their very own private computer technician, backed by our remote technical support team.

Book a same-day computer repair service

If you need a solution to your technology problems today fill in the booking form below and one of our specialists will call you back immediately.

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Customer service testimonials

What can we help you with?

Servicing all Windows PC’s, Apple Devices, Desktops, Laptops, Business Workstations, fix boot issues, resolve slow computers and all-in-ones.

Set up cloud backup solutions using Dropbox & OneDrive for your photos & documents, and assistance for accidentally deleted files recovery.

Deploy reliable and up-to-date security to ensure protection for your business & personal data, user accounts and all your devices. 

Need fast, expert computer repairs in Melbourne? Our repairs technicians are ready to fix any computer problem at your business or home.

Searching for specialist Mac repairs in Melbourne, Brighton, Toorak or Malvern? Our Mac technicians are here for IT support at your office. 

After professional IT support on-site or over the phone? Our specialist IT consultants are available on-demand when you need us most.

New wireless network setup, troubleshooting NBN internet drop-outs, slow connections, installation of TP-Link Deco Mesh & Google Nest.

Tablets & iPads

Synchronize your Apple iPad or Samsung Android tablet with your photos across all devices. Setup, training and security for your new device.

Computer Sales

We can help you buy New Computers, Laptops, Desktops, Printers, Servers, Routers, Scanners, Peripherals and Software.

Supercharge your workstations with an SSD upgrade to maximize productivity and hardware performance.

We are experts in Office 365 domain name setup, migration, application installation & specialise in Outlook 365 technical support.

Cloud Backup Solutions

Setup offsite cloud backup solutions for all your sensitive data. Leverage Dropbox, Google Drive, iCloud & OneDrive for backup & collaboration.

TVs & Audio

Setting up a smart TV, Google Chromecast, Fetch, Apple TV, smart speakers, and streaming services like Netflix, Stan and Amazon Prime.

Improve productivity and work from anywhere in the world with a virtual private network (VPN) using Synology NAS + OpenVPN. We can deploy your private VPN today.

G-Suite & Google Drive

We can help you take your business to the next level with Google apps integration. Take advantage of all the G-Suite collaboration tools.

Expert Computer Repairs

For over 20 years, Intuitive Strategy has been trusted by thousands of Australians to get their computer problems resolved fast. Our level of customer satisfaction is exceptional because we get the job done right the first time. Because all Intuitive Strategy technicians are local, you can always be sure that we will arrive on time and deliver reliable computer solutions. 

We provide the best computer repair, data recovery, and IT support services to businesses and residential customers throughout the week, Monday to Saturday, 9 am to 6 pm. All of our PC and Mac technicians are fully equipped for fast repairs, with specialist tools, parts and accessories on hand to fix any computer problem.

Another reason why more Australian’s choose our professional IT support services because they get to work with a private expert every time. Our computer professionals are always available for remote technical support if your matter is urgent and needs a speedy resolution. We know your time is valuable and that all Australian businesses and homes rely on technology as an essential part of everyday life, which is why we offer same-day service.

Your local technician is on standby and ready to troubleshoot your IT problem, restoring your system to life. Everyone’s time is important and having a broken computer or network outage is the last thing you need; that’s why we always give you an exact timeslot for when your technician will arrive.

Is your home laptop or computer broken? Our resident technicians provide computer repairs in Cheltenham so you can get back to doing what you love. Our technicians are available to see you at your home or a location of your choice when it suits you. We can repair computers in Brighton East, Bentleigh, Elwood, Moorabbin, Mordialloc, Caulfield South and most other suburbs throughout Melbourne.

So don’t wait around in a queue at a local computer shop or Apple store – call Intuitive Strategy for fast, professional advice and repairs – 1300 694 877.

Repairing all major brands

We have been repairing notebooks and desktops for over 20 years throughout Melbourne and work with most major brands. Let us repair your Asus, MSI, Dell, HP, Acer, Lenovo, Apple, Toshiba, Sony or Fujitsu computer today. We can help with power supply repairs, RAM upgrades, SSD upgrades and MacBook repairs. We can even help you upgrade your operating system and repair any software application.

On-site Services

Need an on-site computer service? We come to your home or office the same day. As the leader in on-site computer repairs and IT support we are available throughout Melbourne. Intuitive Strategy technical support staff always run on time and are never late, ensuring you get fast service. Dedicated professionals in IT that you can trust, located in Bayside and South Eastern suburbs servicing the CBD.

What have we been up to?

Here’s how we’ve been helping locals around Melbourne with their computer and laptop problems.

October 26, 2021 Apple iPad setup support in Toorak.

October 25, 2021 Desktop computer repair in Prahran.

October 5, 2021 HP Pavilion laptop repair in Mentone.

October 4, 2021 HP dv6 laptop computer repairs in Bentleigh.

September 28, 2021 Acer Nitro 5 Windows 10 start-up repair in Beaumaris.

October 1, 2021 Apple iMac macOS start-up boot computer repair; backup of existing hard drive, reformat of hard drive, reinstallation of Mac OS Big Sur, restore of data in Elwood.

September 17, 2021 MacBook failed update repair in Elsternwick.

August 16, 2021 Apple iMac 2012 21.5 inch upgrade to 1TB SSD in Mentone.

July 2, 2021 Locked out of M1 MacBook Pro in Prahran.

June 28, 2021 MacBook Pro SSD upgrade and macOS installation in Armadale.

October 26, 2021 Onsite IT support in Moorabbin.

October 25, 2021 Onsite IT support in Moorabbin.

October 21, 2021 Google Chrome browser profile corruption repair IT support in Mentone.

October 20, 2021 Onsite IT Support: Intel NUC network connection and Konica Minolta C754e printer networking setup on workstation in Hampton.

October 19, 2021 remote IT support in Mentone.

October 26, 2021 Outlook 365 IMAP email setup support in Hampton.

September 29, 2021 Email sync technical support in Brighton East.

September 28, 2021 Word experienced an error trying to open the file, Office 365 Word and iCloud Mail technical support in St Kilda.

September 23, 2021 Website support in Melbourne.

September 10, 2021 Microsoft 365 Tenant ownership acquisition in St Kilda.

October 15, 2021 Eset internet security software installation on laptop in Moorabbin.

September 14, 2021 Remote malware removal support and security check in Bentleigh East.

August 24, 2021 Dell laptop computer repair: scam malware clean-up in Glen Huntly.

August 17, 2021 Anydesk remote software removal, system cleanup after scammer hacker got into Windows 10 computer, iPhone security clean-up, HP All-in-one computer setup in Bentleigh.

August 16, 2021 MacBook phishing, malware and virus removal in Mentone.

September 15, 2021 Data recovery from faulty laptop in St Kilda.

August 2, 2021 Data recovery service in Brighton.

July 20, 2021 Deleted Photos data recovery attempt on Windows 10 & USB HDD in Brighton.

May 17, 2021 Apple Mac data recovery of desktop files from iCloud with data missing from folders in Hampton.

April 20, 2021 Microsoft Office 365 OneDrive data recovery support in St Kilda.

October 11, 2021 Konica Minolta network printing support in Brighton.

October 11, 2021 Internet outage and networking technical support in Moorabbin.

September 23, 2021 Work from home setup: RDP configuration to Intel NUC via VPN and remote desktop access router port forwarding networking support in Brighton.

September 21, 2021 Synology NAS technical support for Mac in Hampton.

September 20, 2021 Telstra NBN Internet trouble shooting in Elsternwick.

October 26, 2021 Printer networking support and desktop computer maintenance in St Kilda.

October 18, 2021 Backup check and computer service in Hampton.

October 15, 2021 Intel NUC deployment, user data migration, Office 365 setup, Kyocera printer install in Bentleigh.

October 12, 2021 Apple MacBook space clean-up and iPad support in Hampton.

October 12, 2021 Windows 10 reformat, software re-deployment (Dropbox, O 365, Chrome), installation of new battery for HP Pavillion x360 Convertible in Mentone.

Travelling overseas and need professional computer repairs when abroad? Talk to Idaho PC Solutions, our overseas partners in the USA.

Expert News

Wi-Fi Master Class How to improve Wi-Fi Performance

How to improve Wi-Fi Performance – Wi-Fi Master Class

One of our networking experts, Hugh Macdonald, was recently invited to give a Wi-Fi master class at Rain Bird’s regional conference in Melbourne. In this article, we look at how to improve Wi-Fi performance throughout the home or office, what hardware to use and the pros and cons of each, and our own expert tips and tricks.

First Time User Tips for Navigating Your Mac

After years of listening to your friend telling you to get a Mac, you’ve finally decided to take the plunge, and you’ve bought one! You’ve taken it out of the box, you’re ready to go, but immediately you feel like everything is different to what you’re used to after using Windows all these years? Don’t panic!

The Best Way to Protect Your Business Laptop Data

The Best Way to Protect Your Business Laptop Data

Businesses are becoming increasingly mobile thanks to laptop computers that make it easy for workers to operate from wherever they need to be. And while laptops offer enormous benefits in terms of flexibility and productivity, there are risks with their use that any business needs to be kept in mind.