About us
Intuitive Strategy is a Melbourne based IT support and computer repair services company with over 25 years of experience in the IT industry. We provide same-day, on-site and remote technical support for Windows and Mac. We are cyber security consultants to hundreds of businesses across Melbourne.
Meet Our IT Experts
Senior IT Consultant Michael
Intuitive Strategy’s senior IT consultant, Michael Podlabeniouk, is proud to be helping businesses and residents of Melbourne. When Michael isn’t resolving local IT problems for businesses, he is sharpening his cyber security and Wi-Fi networking skills.
Senior Mac Expert Hugh
Hugh Macdonald is our senior Mac technician. He has been fixing MacBook’s and iMacs for decades in Melbourne. When Hugh isn’t fixing computer problems, he is the President at Melbourne PC User Group, Australia’s largest computer club, based in Moorabbin.
Ubiquiti Solutions Expert Ben
Ben Gray is one of our local know-it-all IT technician from Cheltenham a Ubiquiti Wi-Fi specialist for businesses and home users. In his down-time, he teaches STEM programs at local schools in Melbourne, empowering Australia’s future generations.
Cyber Security Consultant Peter
EXCELLENT
Based on 261 reviews
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George Dalidakis
I am always happy with your efficient and prompt assistance when I need you!!
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nello compagnino
Absolutely recommend Michael he is a SUPERSTAR he is a true professional Love his work ethic and he has set my system up perfectly 👌
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Steven Kruger
I found Michael to be very knowledgeable and helpful in my quest to upgrade my desk top computer which he had upgraded approximately 1 year ago. His pricing is competitive and product knowledge professional. Thank you.
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Stephen Tingay
Amazing support 24/7. When you don’t have tech knowledge Michaels ability to help at any time is 2nd to none 👍💯‼️
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GCA
I've had lots of fantastic experiences with Intuitive Strategy. They are reliable, highly efficient, and always a pleasure to deal with. What really stands out is how quickly they respond whenever I need assistance. It's reassuring to know that if a problem arises, they're onto it straight away and get things resolved with minimal fuss. I highly recommend Intuitive Strategy to anyone looking for responsive and dependable IT support.
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Judy - LVL Group
amazing work fix my computer problem so quick . great service !!
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Tremlett Woodstar
Friendly, Prompt, knowledgeable, . . . they fixed all our apple and PC problems efficiently and importantly at an affordable price. What else is there to say, we highly recommend Intuitive Strategy for all our computer/IT needs. Toucan Glass Studio
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David Cooke
In our design practice, we really like working with the team at Intuitive Strategy. Michael & Hugh from the team are always there for us when we need them. Our most recent IT upgrade to M365Email was brilliantly handled by Hugh, who set things up for us out of office hours to make sure we had a seamless transition. Highly recommend this crew
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Alison Lamont
Thanks Michael for a wonderful outcome to our tech issues. You were a calm, patient and very competent support.
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Harley Berridge
Amazing service and quality technical work. Michael and team saved our bacon on a Sunday. They bent over backwards to fix our laptop and recover project work stuck on a faulty drive. Highly recommended!
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Kylie Zamel-Gjubini
Hugh supported our business with IT security and email domain set up and migration. Services was quick, knowledgable and took the stress out of us having to understand and manage this process.
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Lucia K
Fantastic, service as always, problems consistently fixed swifty and completely resolved. Good, prompt, consistent service is a surprise these days.
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Steven Grant
Michael was efficient, fast, friendly and extremely helpful in sorting out not only the problem contacted about but willing to spend the time to sort out several other minor issues as well.
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Sarah Ashton
Micheal was patient with me and guided me through a difficult process. Highly recommend
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Optical Oasis
We have been using Michael and his team for a number of years and cannot fault the service. Always quick on the response and extremely knowledgeable. As a small business he never makes me wait like other big businesses have in the past. My small business is always important to them.
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Robin Alfredson
The service was excellent!!
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Paul Burke
Michael is very responsive and knowledgeable. Great customer service and great outcomes!
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Scott Stephens
I would give a 10 star if I could. IT and phones are my worst nightmare when things go wrong !! Hugh is very calm , follows careful process, time efficient ! … and a gentleman with it !! .. I have already passed his details on to friends and family.
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Bruce Pattison
Excellent service & follow up from Hugh to fix an email issue & help with a new laptop. I highly recommend Hugh.
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Daniel Ingram
Hi Dealing with Michael, Hugh and the team has been a seamless experience. Hugh’s expertise and knowledge of products helped make the situation smoother. Very professional and friendly service. This Team can work through any situation. 5 stars from me & as much work as I give them Well done 😃
IT Support & Computer Repairs Experts
Our technical support experts have helped hundreds of residential and corporate customers over the years and are equipped with experience and knowledge to assist you with your technical support problem today!
Getting your computer repairs in Melbourne with Intuitive Strategy is quick and easy! Our technicians are just around the corner and are prepared to handle any computer problem.
We have developed a technical support knowledge base where we store our computer trouble-shooting solutions. We believe it’s only fair that you attempt to solve your own problem before calling out a technical support expert. So be sure to visit our knowledge base to see if you can help yourself.
Microsoft Office 365 Support Technicians
Does your organisation still use POP accounts or IMAP accounts to access email? We are Microsoft Office 365 Partners in Melbourne and can help your organisation migrate to Exchange today. We have helped a number of corporate clients set up Office 365 in Melbourne with ongoing technical support. Furthermore, we have the skills and experience to migrate your existing email infrastructure to Exchange online without downtime.
Website Design Professionals
Our digital partners and website design professionals have the skill and visual design expertise to bring your brand, product or service to life on the internet! Offering a variety of interactive, dynamic and exciting online design solutions and can help create an effective website for your business.
QR Code Marketing
Our parent company, QR Media, is a QR Code marketing consultancy and is always researching new media platforms and marketing tools to ensure their customers get the most out of their digital advertising and marketing efforts. So if you want to be ahead of the pack and reach your customers online, speak with a friendly QR Media consultant today.
Affiliate Links & Recommended Products
We occasionally recommend products and services we genuinely use or trust. Some links may be affiliate links, meaning Intuitive Strategy may receive a small commission at no extra cost to you. View our affiliate links and recommended products.
Our Trusted Partner Network
When our clients need specialist services outside our core offering, we work with trusted businesses that complement our IT services.