UniFi & Ubiquiti Support Melbourne
Professional Ubiquiti and UniFi network setup, troubleshooting and optimisation for Melbourne businesses and homes.
We support UniFi access points, switches, gateways, controllers, VLANs, Wi-Fi coverage, UniFi Protect and Ubiquiti point-to-point wireless links.
25+ years
Local technicians
7-day support
260+ reviews
On-site & remote
Not sure if your business IT is set up properly?
Get a clearer picture of your Microsoft 365, backups, data storage, computers, security and network with a complimentary 15-minute review with a Melbourne IT consultant.
✓ 15-minute phone review
✓ No remote access required
✓ No obligation
✓ Practical next steps
Start with a quick IT Health Check
Talk through your current setup and find out which areas deserve a closer look.
Prefer to talk? Call 1300 694 877
Why Businesses Choose Ubiquiti UniFi
UniFi can provide centrally managed Wi-Fi, switching, routing and security in one scalable network platform.
Reliable Wi-Fi Coverage
Design access-point placement around the building rather than relying on a single router to cover the entire site.
Centralised Management
Manage supported UniFi access points, switches and gateways through a common controller interface.
Scalable Networks
Add access points, switching and network capacity as offices, homes and business requirements grow.
VLANs & Network Segmentation
Separate staff, guest, IoT and other traffic where appropriate to improve control and network design.
UniFi Protect
Integrate supported UniFi Protect cameras and network video recording into the wider Ubiquiti environment.
Point-to-Point Wireless
Use Ubiquiti airMAX and NanoStation equipment to bridge buildings or locations where running cable is impractical.
UniFi & Ubiquiti Network Services
Support for new UniFi deployments, existing networks, performance problems and ongoing Ubiquiti infrastructure management.
UniFi Access Point Installation
Plan, install and configure UniFi access points for better Wi-Fi coverage and roaming across offices and homes.
UniFi Switches & Gateways
Configure supported UniFi switches, gateways, uplinks, PoE and network infrastructure.
Controller & CloudKey Support
Set up and troubleshoot UniFi Network controllers, CloudKey appliances and supported hosted management environments.
VLAN & Guest Network Setup
Configure network segmentation, guest Wi-Fi and appropriate access between network zones.
Wi-Fi Troubleshooting
Diagnose coverage gaps, interference, slow speeds, drop-outs, roaming problems and unsuitable access-point placement.
UniFi Protect & Cameras
Support UniFi Protect networking, cameras and supported NVR infrastructure as part of a wider Ubiquiti deployment.
Rated 5 Stars by Melbourne Customers
260+ customer reviews for IT support, computer repairs, Microsoft 365 and networking assistance.
EXCELLENT
Based on 264 reviews
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Amanda Buckley
The very good reviews for the Intuitive Strategy folks are well-deserved. Both Michael and Hugh are great to deal with. Non-patronising. Explain in simple terms. Take the time to listen to your questions, and make sure you get it. Highly recommend.
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George Dalidakis
I am always happy with your efficient and prompt assistance when I need you!!
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nello compagnino
Absolutely recommend Michael he is a SUPERSTAR he is a true professional Love his work ethic and he has set my system up perfectly 👌
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Steven Kruger
I found Michael to be very knowledgeable and helpful in my quest to upgrade my desk top computer which he had upgraded approximately 1 year ago. His pricing is competitive and product knowledge professional. Thank you.
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Stephen Tingay
Amazing support 24/7. When you don’t have tech knowledge Michaels ability to help at any time is 2nd to none 👍💯‼️
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GCA
I've had lots of fantastic experiences with Intuitive Strategy. They are reliable, highly efficient, and always a pleasure to deal with. What really stands out is how quickly they respond whenever I need assistance. It's reassuring to know that if a problem arises, they're onto it straight away and get things resolved with minimal fuss. I highly recommend Intuitive Strategy to anyone looking for responsive and dependable IT support.
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Judy - LVL Group
amazing work fix my computer problem so quick . great service !!
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Tremlett Woodstar
Friendly, Prompt, knowledgeable, . . . they fixed all our apple and PC problems efficiently and importantly at an affordable price. What else is there to say, we highly recommend Intuitive Strategy for all our computer/IT needs. Toucan Glass Studio
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David Cooke
In our design practice, we really like working with the team at Intuitive Strategy. Michael & Hugh from the team are always there for us when we need them. Our most recent IT upgrade to M365Email was brilliantly handled by Hugh, who set things up for us out of office hours to make sure we had a seamless transition. Highly recommend this crew
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Alison Lamont
Thanks Michael for a wonderful outcome to our tech issues. You were a calm, patient and very competent support.
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Harley Berridge
Amazing service and quality technical work. Michael and team saved our bacon on a Sunday. They bent over backwards to fix our laptop and recover project work stuck on a faulty drive. Highly recommended!
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Kylie Zamel-Gjubini
Hugh supported our business with IT security and email domain set up and migration. Services was quick, knowledgable and took the stress out of us having to understand and manage this process.
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Lucia K
Fantastic, service as always, problems consistently fixed swifty and completely resolved. Good, prompt, consistent service is a surprise these days.
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Steven Grant
Michael was efficient, fast, friendly and extremely helpful in sorting out not only the problem contacted about but willing to spend the time to sort out several other minor issues as well.
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Sarah Ashton
Micheal was patient with me and guided me through a difficult process. Highly recommend
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Optical Oasis
We have been using Michael and his team for a number of years and cannot fault the service. Always quick on the response and extremely knowledgeable. As a small business he never makes me wait like other big businesses have in the past. My small business is always important to them.
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Robin Alfredson
The service was excellent!!
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Paul Burke
Michael is very responsive and knowledgeable. Great customer service and great outcomes!
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Scott Stephens
I would give a 10 star if I could. IT and phones are my worst nightmare when things go wrong !! Hugh is very calm , follows careful process, time efficient ! … and a gentleman with it !! .. I have already passed his details on to friends and family.
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Bruce Pattison
Excellent service & follow up from Hugh to fix an email issue & help with a new laptop. I highly recommend Hugh.
Real Melbourne UniFi & Ubiquiti Projects
Recent examples of Ubiquiti networking, Wi-Fi deployment and troubleshooting completed for Melbourne clients.
U3A Kingston – Mordialloc
Replaced failed Ubiquiti point-to-point equipment and restored the wireless building link at U3A Kingston. View the case study.
UniFi Access Point Installation
Professional access-point installation and configuration to improve business Wi-Fi coverage and reliability.
Business UniFi Network Support
UniFi network infrastructure, switching and ongoing support for a Melbourne business environment.
UniFi Network Design & Wi-Fi Coverage
Good UniFi performance starts with network design rather than simply adding more access points.
We consider:
- building layout and construction
- access-point placement and mounting
- wired backhaul and PoE availability
- Wi-Fi channel use and interference
- coverage overlap and roaming
- expected client density and bandwidth requirements
- guest and business network requirements
For environments with persistent coverage or performance problems, we can also perform a Wi-Fi Health Check.
UniFi Switching, Gateways & VLANs
UniFi is more than wireless access points. A properly designed environment may also include UniFi switching, gateways, PoE and network segmentation.
We can assist with:
- UniFi switches and PoE
- gateway and WAN configuration
- VLANs and network segmentation
- guest Wi-Fi networks
- uplinks and Ethernet infrastructure
- controller adoption and device management
- firmware and configuration troubleshooting
See our broader business networking and Wi-Fi support services.
UniFi Networks for Melbourne Businesses
UniFi works well for businesses that need reliable Wi-Fi, managed switching and centrally controlled network infrastructure across one or multiple locations.
Dental & Healthcare
Education & ELC
Trades & Operations
Ubiquiti airMAX & Point-to-Point Wireless
Ubiquiti also provides airMAX wireless equipment for point-to-point and building-to-building connectivity.
These links can be useful where two buildings need network connectivity but installing a physical cable between them is difficult or impractical.
We can assist with:
- NanoStation and compatible airMAX equipment
- point-to-point wireless links
- equipment replacement and realignment
- network configuration and testing
- fault diagnosis when an existing wireless bridge fails
Our U3A Kingston case study shows a recent NanoStation replacement completed in Mordialloc.
UniFi Troubleshooting & Ongoing Support
Existing UniFi networks often need support long after the original installation.
We troubleshoot problems such as:
- access points going offline
- poor Wi-Fi coverage or roaming
- slow throughput and drop-outs
- controller adoption problems
- switch or PoE issues
- VLAN and guest-network configuration
- firmware or configuration problems
- network changes after NBN, router or ISP upgrades
Businesses that want ongoing monitoring and proactive IT maintenance can also use our Managed IT Services.
Recent UniFi & Ubiquiti Support Services
Recent examples of UniFi and Ubiquiti support completed for Melbourne customers.
Ubiquiti UniFi Support
8 Oct 2026 Unifi network check and troubleshooting in Kew.
27 Aug 2026 Consultation and quote on a Ubiquiti UniFi solution for better Wi-Fi coverage to reach CCTV, Alarm, Gate, Intercom for a two-storey home in Beaumaris.
3 Aug 2026 Ubiquiti NanoStation point-to-point wireless upgrade at U3A Kingston in Mordialloc.
15 Apr 2026 Printer & scanner dropout support for Brother MFC-L9570CDW on Ubiquiti network, user workstation credentials updated in Hampton.
30 Mar 2026 Ubiquiti UniFi network performance analysis in Malvern.
UniFi & Ubiquiti Support FAQs
Do you install Ubiquiti UniFi networks in Melbourne?
Yes. We install and configure UniFi access points, switches, gateways and supported network infrastructure for Melbourne businesses, homes and other organisations.
Can you troubleshoot an existing UniFi network installed by someone else?
Yes. We can diagnose existing UniFi environments including coverage problems, slow Wi-Fi, drop-outs, offline devices, controller issues, switching problems and configuration faults.
Can you improve poor UniFi Wi-Fi coverage?
Yes. We review access-point placement, building layout, channel use, wired backhaul, interference and existing network configuration before recommending changes or additional hardware.
Do you support UniFi switches and gateways as well as Wi-Fi?
Yes. We support compatible UniFi switching, gateways, PoE, VLANs, guest networks and controller-managed network infrastructure in addition to wireless access points.
Can you configure VLANs and guest networks on UniFi?
Yes. We can configure VLANs, guest Wi-Fi and network segmentation where appropriate for the business or site requirements.
Do you support Ubiquiti NanoStation and airMAX point-to-point links?
Yes. We support compatible Ubiquiti airMAX and NanoStation equipment for building-to-building and point-to-point wireless connectivity, including fault diagnosis and replacement of failed equipment.
Do you support UniFi Protect cameras?
We support UniFi Protect networking and compatible camera/NVR environments as part of broader Ubiquiti network deployments. The exact scope depends on the hardware and installation requirements.
Do you provide ongoing support for business UniFi networks?
Yes. We provide on-demand troubleshooting as well as ongoing managed IT support for businesses that want proactive monitoring, maintenance and broader technology management.
Need Help With Your UniFi Network?
Talk to our Melbourne IT team about UniFi Wi-Fi, access points, switching, gateways, VLANs, troubleshooting or Ubiquiti point-to-point networking.