What customers say about Intuitive Strategy

Intuitive Strategy has had the pleasure of helping Melbourne residents and businesses for over 20 years with computer repairs.

Matt

Armadale

Easily to deal with and very knowledgeable.
Definitely recommend.

Peter

Parkdale

Prompt,efficient,friendly,what’s not to like?
This is what service is all about.

Meredith

Clayton

Problem solved promptly and efficiently. Thank you!

Des

Mentone

Michael is the most professional Computer Geek that that we have ever contracted for our business. He responds to our emergency calls without delay and best of all he know his stuff. I can highly recommend Michael for any computer problem. Thanks des

Lynne and Jim

Beaumaris

We have used the services of Intuitive Strategy for a number of years. We cannot speak too highly of the fabulous support we receive – efficient, timely, friendly and never failing to solve our IT issues, best summarizes our experience with Intuitive Strategy.

Ben

Caulfield South

Brilliant professional and friendly service.
Super quick and wouldn’t hesitate to call again if I’m silly and spill water on my laptop again!

Helen

Oakleigh South

Very pleased with Michael. Very experienced, knew his stuff. Very helpful. Defiantly will have him back and recommend to my friends.

Kind regards
Helen

Chris

Bentleigh

After appointment time made, Michael attended my home without too much delay. All of my concerns re my IPad, computer and iPhone were resolved quickly and with lots of patience with regard to my lack of knowledge. Will definitely use Intuitive Strategy for any future problems.

Martin

St Kilda

Hugh was terrific. He communicated his time, the work in progress and the drop off. The work done was very professional and pleasing.

Eli

St Kilda

Jonathan visited our business to help me with memory problems on my laptop. He was extremely efficient, professional, and knowledgeable. He upgraded the memory and seamlessly transferred all my information on to the new Hard-Drive without missing a beat.
I was thrilled with his service and will definitely use his services again in the future.

Catharina

Beaumaris

Hugh was very helpful and the problem appears to have been solved. I’ve not had an opportunity today to use the computer until now, but so far all seems to be OK. Will let you know if not. Thank you.

Liz

Oakleigh East

Very good

Peter

Caulfield

A reliable & prompt sevice, professionally and efficiently performed.
Always find solution to problem presented.
Highly recommended.

Sean

Bentleigh East

Hugh was able to efficiently resolve issue remotely.
Very grateful for timely & friendly response.

Andrew

Armadale

As always excellent service.

Nicole

Carnegie

Jonathan came to my house on short notice and got my laptop up and running.
He was very polite and professional. A real gentleman.
Thank you so much for fixing my computer after a Microsoft update left me high and dry woth an unacessable computer.
Fabulous service which I highly recommend.

Thank you!

Peter

Cheltenham

prompt efficient expert professional and more than reasonably priced

Kurt

Toorak

Very happy with your service.

Sarah Jo

Parkdale

Hi, I was really happy with the service I received. Alex arrived at the appointed time and clearly explained the options to me. Thank you

Sol

Malvern East

brilliant , friendly, trustworthy and efficient.
super happy.

Greg and Catherine

Elwood

Very prompt and helpful response to a security issue we were experiencing. Thorough review of potential vulnerabilities resulting in security improvements being made.
Hugh was very helpful and explained what was needed and why and put enhancements in place. We will call him again if we have problems or issues in the future

Lyn

Middle Park

Jonathan was fantastic. He really put a lot of work into solving my computer problem and pro-offered alternative solutions, if the problem reoccurred. He also gave me some very helpful Microsoft Office software advice.

Morgan

Middle Park

Jonathan did a brilliant job in unravelling a mess of email accounts. Most grateful.

Adrian

Bayswater

Thanks for your quick help. Alex was perfect professionally. He is really kind and polite as well. Keep going this way. Thanks again.

Tony Wilson

Cheltenham

Michael was efficient, pleasant and very knowledgeable.

Maddie

Caulfield North

Hugh was efficient, professional and did the job I wanted perfectly. Very thankful I found him!

Errol

Glen Huntly

EXCELLENT SERVICE which Is normal for IS.
Thanks for solving my problem so efficiently and speedily.
Errol Kaplan

Configure

Bentleigh East

Excellent service turnaround time and prompt service. Will definitely reuse and recommend this business
Thank you

Wayne

Brighton East

Hi Michael,

Thanks for your very prompt response, and attendance to the issues. Corrected quickly and efficiently.

Cheers,
Wayne

Kathryn

Hampton East

Thank you Michael for researching with me the most suitable, cost effective pc.
Thank you also for being able to come onsite and install the new pc – your comprehensive expertise, the speed at which you work, and professional demeanour is exceptional.

Ursula

Prahran

Thank you Alex, your service was impressive and I couldn’t be happier with the outcome.

Linda & Tony

Brighton

Hugh was fantastic, nothing was to much trouble…. He identified and explained our computer issues clearly… Couldn’t recommend him more highly.

Josephine

Cheltenham

Very happy with the service and outcome today. Jonothan very nice young man. So pleased that our request was processed quickly which enabled us to get back on track.

Deb

Toorak

Excellent prompt service again. Thank you.

Janine

South Yarra

Thanks to Alex from Intuitive Strategy with prompt service and a new screen in hand my daughter’s laptop was fixed in no time in the convenience of our home. Assignments will be in and peace restored to the family. 🙂
Janine

Lucky Phill

Carnegie

I’ve been using Intuitive Strategy now for just on 3 years and I find their service friendly, reliable & efficient – this company really cares about it’s customers. As a PC user for over 35 years I find their service impeccable.

Warren

Bentleigh

Thank you Bryn for your helpful support and advice. Excellent communications and we now know what to do if we have similar problems in future.

Scott M

Coburg

Fixed all of my issues incredibly quickly – great response time, great results.

Julian

Brighton

I received a prompt response to my request for help with some difficulties I was having with Outlook. Hugh worked through these logically and systematically and resolved everything to my satisfaction. I am satisfied and i will make use of Intuitive Strategies again.

Libby

Sandringham

Great service and answered all my questions. Corrected my problems. Highly recommended. Very polite also.

Andrea & Phil

Malvern East

We have been clients of Intuitive Strategy over many years now and have found Michael and Hugh to be very professional and reliable … and would have no hesitation in recommending their services.

Jerome Nugent-Smith

Michael was 100% professional and supportive. Would strongly recommend. Many thanks. Jerome

George

Brighton East

Hugh has been, as always, most helpful in addressing in a very expert way my desktop issues.

Deborah Garber

Murrumbeena

I would recommend Jonathan’s services to anyone. He was prompt, polite and very helpful. My computer is working at an unbelievable speed now, just like new!
Thank you very much, Jonathan.

Nikki

St Kilda East

Michael is always reliable and very knowledgable.

He has helped me out on a number of occasions and consistently produced great result.

Nikki Casey

Dr Andrei

Brighton

Extremely efficient and expert service. Michael is very knowledgeable and professional and was able to rectify our computer/phone problems with minimum fuss.
Highly recommend and will use again!

Debbie

Brighton

I was so relieved that Hugh was able to sort out my difficulty so easily. He had a lovely manner , was very efficient , and put up with my high anxiety about getting my problems sorted.

Wayne

Mount Waverley

Excellent service from start to completion with the recent upgrade of my iMac with RAM and SSD.

Hugh was my contact all the way through from live chat though to subsequent emails and all very promptly that helped me decide what will be best value vs. performance.

Hugh came and picked up and dropped off the computer all within 48hrs.

I Highly recommend these guys

Ron

Bentleigh

Hugh was a great help. Friendly and efficient

Jo

Parkdale

Hugh is always great, on time and able to efficiently fix our issue and looks to assist in others if there is time left over.
Highly recommend IS

Jason Uzice

Brighton East

Attn: Intuitive Strategy,

I had another session with Hugh last week. It was remote due to lockdown.

Again, Hugh was fantastic and really helpful and resourceful. As always my IT issues are resolved, done so quickly and efficiently and I one less issue I need to stress about.

I highly recommend Hugh and the team.

Kind regards,

Jason
Very Satisfied Customer

Katerina

Doncaster

Michael was a pleasure to work with. There was plenty of communication pre service where he explained in detail what he would be doing to enhance computer.
Computer was ready the same day. Super fast and friendly service. Not to mention how fast my laptop was when it was when it came back.
Will definitely use him again if need be!!

Jonathan

Hawthorn

Alex was wonderful – the service was fast and friendly. After having trouble finding a company that was able to fix my computer issues I was lucky to find Intuitive Strategy.
Should I ever need computer support again I will be straight back!

Thanks guys – much appreciated.

Johnathan

Leo

Cheltenham

Many thanks to Jonathan and the team for their very quick response to my call for help when my PC crashed and was under attack.
Within a couple of hours the system was up and running again and its back to business.
Their prompt attention and professionalism is to be congratulated.

Loraine & Bob

Brighton East

Great and prompt service

Peter

Frankston South

As always, prompt, fast and effective support

Robert

Southbank

Was an issue with screen replacement The technician Jonathan did a great job returned the next night and fixed the problem also fixed my larger screen at no cost much appreciated
Would highly recommend great job
Rob

Claire

Sandringham

Jonathan was very helpful and fixed the storage issues with my mac book. He explained everything he was doing and provided recommendations.

Kath

Hampton

Very good and quick service from a professional who listened to the problem and found the solution. Thanks Hugh.

Leon

Cheltenham

If ever you need someone to fix your computer who is knowledgeable, honest and reliable call Hugh at Intuitive Strategy. Hugh was willing to come to my house at a time that suited me as I work. My computer unfortunately died so I replaced it and Hugh came the next night and set it up for me and recommended some better programs to use. His pricing is very reasonable so I would rate him 10 out of 10.

Johanne

Moorabbin

Very pleased with service. Jonathan was very professional and courteous.

Thanks

Peter

Malvern East

Intuitive Strategy is the answer if your computer is not behaving. Hugh was very quick to respond and fixed the issues very quickly. What a relief, thank you.

Carolyn

Black Rock

I was delighted with the prompt service I received when my computer and I went into meltdown. Highly recommend!!

Lesley

St Kilda

Alex was fantastic. He gave me great advice, was able to see me at very short notice just before the new year and was friendly, professional and fantastic!! Will definitely recommend to all my friends and keep coming back for any future issues. Thanks.

Melanie

Braeside

Hugh thank you so much for your assistance – we were most satisfied with your service and appreciate your help on this project.

Sarah

Bentleigh East

Hugh came to my home and mapped my home printer to my personal laptop as I did not know how to do this.
He was friendly, polite, professional & efficient. I was referred to Intuitive Strategy by the company I use for my laptop’s virus protection software whom I trust completely. So, I now completely trust Michael & Hugh of Intuitive Strategy for ‘in home’ IT support. I highly recommend their service. Thank you Michael & Hugh 🙂

Peter

Beaumaris

As usual, prompt and efficient service which solved my problem.could not ask for anything more.

Trish

Black Rock

Very happy with the prompt, professional service provided for the “Malware hack” on my computer – problem fixed asap! thank you Hugh.

Jason

Brighton

Hugh helped me set up my new Mac for work. He was very knowledgable and extremely efficient and wasted no time. I will definitely be using his service again and recommending you guys.

Frank

Ormond

superb service, fast and efficient, couldn’t fault it.

Darius

Glen Iris

Prompt and professional service. Laptop working better than new.

Charlie

Great work . Thanks for coming Home to repair my I Mac . Jonathan was amazing and really really polite .

Nereda

Brighton

Michael is always so willing to assist, no matter how trivial the request. He comes promptly and cheerfully!
I would recommend his skills to all!

Ruth

Toorak

Entirely satisfied with prompt, efficient attendance and resolution.

Robert

Glen Iris

Job well done and met my expectations.
Will use Hugh again if the need arises.

Peter

Safety Beach

On time
Solved the problems
Very good results
Thanks
Michael

Nigel

Cheltenham

Hi Guys,

Great service thanks.
Alex has once again sorted out everything we need.

Hannelie

Brighton East

As Always very helpful and quick service thank you Michael and Team for always helping me! From day one you have always been available and quick with your service really appreciate it!

Ravi

Bentleigh East

I got a quick solution to problem I faced.
Very helpful indeed.

Great service .. Thanks for the help

Mummy Cairns

Cheltenham

Great service really friendly and efficient
Gladly recommend

Jim

Brighton East

Very happy with the service provided by Bryn who was prompt, efficient and courteous. It was a pleasure to have him help us out.

Graeme

McKinnon

The services provided to me over several years have been exceptional. The knowledge of the staff is nothing short of incredible. I would not hesitate to recommend Intuitive Strategy to anyone seeking IT help and support.

John

Bentleigh East

Great service. . Very helpful staff and Pickup and delivery outside of business hours.

Noelene

South Melbourne

All experiences with Intuitive Strategy are positive. Michael is extremely professional and knows what he is doing. Follow up is 100%. Would absolutely recommend.

Kelleigh

Albert Park

Alex was friendly, fast and helpful. I highly recommend him and the team at Intuitive Strategy!

Arnold

Caulfield North

I was very happy that Michael was able to not only explain my issue, but also provide a checklist to work through it for future reference. Then saving it to my desktop

Salman

Greenacre

Highly recommend ….

Simon

Malvern East

Great service by Jonathan and very cost efficient. Would highly recommend to anyone needing IT assistance.

Marilyn

Bentleigh East

Michael always sorts out my computer problem he has the patience of a saint would alway recommend him

Elvira

Toorak

Excellent thorough and friendly service—a commendable business model to emulate.

Mira

Caulfield North

The service provided by Intuitive Strategy is cost efficient, highly professional and at times beyond the call of duty. Michael’s knowledge in all matters related to his field of expertise is exemplary.

Meredith

Sandringham

Hugh was so efficient in installing our new mesh network, which has fixed our problem of poor or no wifi connectivity in different parts of the house. Hugh was friendly, knowledgeable and on time. What a fantastic service.

Laura

Port Melbourne

Quick, efficient, friendly! Thank you!

Helen

St Kilda

Quick efficient service, all issues dealt with in an expert and professional manner.
Highly recommend this company.

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