What customers say about Intuitive Strategy
Intuitive Strategy has had the pleasure of helping Melbourne residents and businesses for over 20 years with computer repairs.
Sol
Malvern East
brilliant , friendly, trustworthy and efficient.
super happy.
Wayne
Brighton East
Hi Michael,
Thanks for your very prompt response, and attendance to the issues. Corrected quickly and efficiently.
Cheers,
Wayne
Kath
Hampton
Very good and quick service from a professional who listened to the problem and found the solution. Thanks Hugh.
Eli
St Kilda
Jonathan visited our business to help me with memory problems on my laptop. He was extremely efficient, professional, and knowledgeable. He upgraded the memory and seamlessly transferred all my information on to the new Hard-Drive without missing a beat.
I was thrilled with his service and will definitely use his services again in the future.
Graeme
McKinnon
The services provided to me over several years have been exceptional. The knowledge of the staff is nothing short of incredible. I would not hesitate to recommend Intuitive Strategy to anyone seeking IT help and support.
Andrew
Armadale
As always excellent service.
Josephine
Cheltenham
Very happy with the service and outcome today. Jonothan very nice young man. So pleased that our request was processed quickly which enabled us to get back on track.
Claire
Sandringham
Jonathan was very helpful and fixed the storage issues with my mac book. He explained everything he was doing and provided recommendations.
Elvira
Toorak
Excellent thorough and friendly service—a commendable business model to emulate.
Scott M
Coburg
Fixed all of my issues incredibly quickly – great response time, great results.
Ursula
Prahran
Thank you Alex, your service was impressive and I couldn’t be happier with the outcome.
Peter
Safety Beach
On time
Solved the problems
Very good results
Thanks
Michael
Meredith
Clayton
Problem solved promptly and efficiently. Thank you!
Jason Uzice
Brighton East
Attn: Intuitive Strategy,
I had another session with Hugh last week. It was remote due to lockdown.
Again, Hugh was fantastic and really helpful and resourceful. As always my IT issues are resolved, done so quickly and efficiently and I one less issue I need to stress about.
I highly recommend Hugh and the team.
Kind regards,
Jason
Very Satisfied Customer
Deborah Garber
Murrumbeena
I would recommend Jonathan’s services to anyone. He was prompt, polite and very helpful. My computer is working at an unbelievable speed now, just like new!
Thank you very much, Jonathan.
Matt
Armadale
Easily to deal with and very knowledgeable.
Definitely recommend.
Des
Mentone
Michael is the most professional Computer Geek that that we have ever contracted for our business. He responds to our emergency calls without delay and best of all he know his stuff. I can highly recommend Michael for any computer problem. Thanks des
Mummy Cairns
Cheltenham
Great service really friendly and efficient
Gladly recommend
Greg and Catherine
Elwood
Very prompt and helpful response to a security issue we were experiencing. Thorough review of potential vulnerabilities resulting in security improvements being made.
Hugh was very helpful and explained what was needed and why and put enhancements in place. We will call him again if we have problems or issues in the future
John
Bentleigh East
Great service. . Very helpful staff and Pickup and delivery outside of business hours.
Jim
Brighton East
Very happy with the service provided by Bryn who was prompt, efficient and courteous. It was a pleasure to have him help us out.
Simon
Malvern East
Great service by Jonathan and very cost efficient. Would highly recommend to anyone needing IT assistance.
Helen
Oakleigh South
Very pleased with Michael. Very experienced, knew his stuff. Very helpful. Defiantly will have him back and recommend to my friends.
Kind regards
Helen
Configure
Bentleigh East
Excellent service turnaround time and prompt service. Will definitely reuse and recommend this business
Thank you
Ben
Caulfield South
Brilliant professional and friendly service.
Super quick and wouldn’t hesitate to call again if I’m silly and spill water on my laptop again!
Lyn
Middle Park
Jonathan was fantastic. He really put a lot of work into solving my computer problem and pro-offered alternative solutions, if the problem reoccurred. He also gave me some very helpful Microsoft Office software advice.
Janine
South Yarra
Thanks to Alex from Intuitive Strategy with prompt service and a new screen in hand my daughter’s laptop was fixed in no time in the convenience of our home. Assignments will be in and peace restored to the family. 🙂
Janine
Jonathan
Hawthorn
Alex was wonderful – the service was fast and friendly. After having trouble finding a company that was able to fix my computer issues I was lucky to find Intuitive Strategy.
Should I ever need computer support again I will be straight back!Thanks guys – much appreciated.
Johnathan
Melanie
Braeside
Hugh thank you so much for your assistance – we were most satisfied with your service and appreciate your help on this project.
Meredith
Sandringham
Hugh was so efficient in installing our new mesh network, which has fixed our problem of poor or no wifi connectivity in different parts of the house. Hugh was friendly, knowledgeable and on time. What a fantastic service.
Ruth
Toorak
Entirely satisfied with prompt, efficient attendance and resolution.
Jo
Parkdale
Hugh is always great, on time and able to efficiently fix our issue and looks to assist in others if there is time left over.
Highly recommend IS
Errol
Glen Huntly
EXCELLENT SERVICE which Is normal for IS.
Thanks for solving my problem so efficiently and speedily.
Errol Kaplan
Lynne and Jim
Beaumaris
We have used the services of Intuitive Strategy for a number of years. We cannot speak too highly of the fabulous support we receive – efficient, timely, friendly and never failing to solve our IT issues, best summarizes our experience with Intuitive Strategy.
Salman
Greenacre
Highly recommend ….
Peter
Cheltenham
prompt efficient expert professional and more than reasonably priced
Deb
Toorak
Excellent prompt service again. Thank you.
Charlie
Great work . Thanks for coming Home to repair my I Mac . Jonathan was amazing and really really polite .
Alison
Brighton
Very prompt and efficient service. All problems fixed until next time!
Dr Andrei
Brighton
Extremely efficient and expert service. Michael is very knowledgeable and professional and was able to rectify our computer/phone problems with minimum fuss.
Highly recommend and will use again!
Kurt
Toorak
Very happy with your service.
Sarah Jo
Parkdale
Hi, I was really happy with the service I received. Alex arrived at the appointed time and clearly explained the options to me. Thank you
Robert
Southbank
Was an issue with screen replacement The technician Jonathan did a great job returned the next night and fixed the problem also fixed my larger screen at no cost much appreciated
Would highly recommend great job
Rob
Jason
Brighton
Hugh helped me set up my new Mac for work. He was very knowledgable and extremely efficient and wasted no time. I will definitely be using his service again and recommending you guys.
Martin
St Kilda
Hugh was terrific. He communicated his time, the work in progress and the drop off. The work done was very professional and pleasing.
Kelleigh
Albert Park
Alex was friendly, fast and helpful. I highly recommend him and the team at Intuitive Strategy!
Chris
Bentleigh
After appointment time made, Michael attended my home without too much delay. All of my concerns re my IPad, computer and iPhone were resolved quickly and with lots of patience with regard to my lack of knowledge. Will definitely use Intuitive Strategy for any future problems.
Darius
Glen Iris
Prompt and professional service. Laptop working better than new.
Helen
St Kilda
Quick efficient service, all issues dealt with in an expert and professional manner.
Highly recommend this company.
Katerina
Doncaster
Michael was a pleasure to work with. There was plenty of communication pre service where he explained in detail what he would be doing to enhance computer.
Computer was ready the same day. Super fast and friendly service. Not to mention how fast my laptop was when it was when it came back.
Will definitely use him again if need be!!
Debbie
Brighton
I was so relieved that Hugh was able to sort out my difficulty so easily. He had a lovely manner , was very efficient , and put up with my high anxiety about getting my problems sorted.
Libby
Sandringham
Great service and answered all my questions. Corrected my problems. Highly recommended. Very polite also.
Peter
Malvern East
Intuitive Strategy is the answer if your computer is not behaving. Hugh was very quick to respond and fixed the issues very quickly. What a relief, thank you.
Peter
Parkdale
Prompt,efficient,friendly,what’s not to like?
This is what service is all about.
Sean
Bentleigh East
Hugh was able to efficiently resolve issue remotely.
Very grateful for timely & friendly response.
Maddie
Caulfield North
Hugh was efficient, professional and did the job I wanted perfectly. Very thankful I found him!
Hannelie
Brighton East
As Always very helpful and quick service thank you Michael and Team for always helping me! From day one you have always been available and quick with your service really appreciate it!
Lucky Phill
Carnegie
I’ve been using Intuitive Strategy now for just on 3 years and I find their service friendly, reliable & efficient – this company really cares about it’s customers. As a PC user for over 35 years I find their service impeccable.
Mira
Caulfield North
The service provided by Intuitive Strategy is cost efficient, highly professional and at times beyond the call of duty. Michael’s knowledge in all matters related to his field of expertise is exemplary.
Leon
Cheltenham
If ever you need someone to fix your computer who is knowledgeable, honest and reliable call Hugh at Intuitive Strategy. Hugh was willing to come to my house at a time that suited me as I work. My computer unfortunately died so I replaced it and Hugh came the next night and set it up for me and recommended some better programs to use. His pricing is very reasonable so I would rate him 10 out of 10.
Liz
Oakleigh East
Very good
Sarah
Bentleigh East
Hugh came to my home and mapped my home printer to my personal laptop as I did not know how to do this.
He was friendly, polite, professional & efficient. I was referred to Intuitive Strategy by the company I use for my laptop’s virus protection software whom I trust completely. So, I now completely trust Michael & Hugh of Intuitive Strategy for ‘in home’ IT support. I highly recommend their service. Thank you Michael & Hugh 🙂
Adrian
Bayswater
Thanks for your quick help. Alex was perfect professionally. He is really kind and polite as well. Keep going this way. Thanks again.
Robert
Glen Iris
Job well done and met my expectations.
Will use Hugh again if the need arises.
Noelene
South Melbourne
All experiences with Intuitive Strategy are positive. Michael is extremely professional and knows what he is doing. Follow up is 100%. Would absolutely recommend.
Arnold
Caulfield North
I was very happy that Michael was able to not only explain my issue, but also provide a checklist to work through it for future reference. Then saving it to my desktop
Nikki
St Kilda East
Michael is always reliable and very knowledgable.
He has helped me out on a number of occasions and consistently produced great result.
Nikki Casey
Marilyn
Bentleigh East
Michael always sorts out my computer problem he has the patience of a saint would alway recommend him
Wayne
Mount Waverley
Excellent service from start to completion with the recent upgrade of my iMac with RAM and SSD.
Hugh was my contact all the way through from live chat though to subsequent emails and all very promptly that helped me decide what will be best value vs. performance.
Hugh came and picked up and dropped off the computer all within 48hrs.
I Highly recommend these guys
Laura
Port Melbourne
Quick, efficient, friendly! Thank you!
Lesley
St Kilda
Alex was fantastic. He gave me great advice, was able to see me at very short notice just before the new year and was friendly, professional and fantastic!! Will definitely recommend to all my friends and keep coming back for any future issues. Thanks.
Trish
Black Rock
Very happy with the prompt, professional service provided for the “Malware hack” on my computer – problem fixed asap! thank you Hugh.
Carolyn
Black Rock
I was delighted with the prompt service I received when my computer and I went into meltdown. Highly recommend!!
Frank
Ormond
superb service, fast and efficient, couldn’t fault it.
Tony Wilson
Cheltenham
Michael was efficient, pleasant and very knowledgeable.
Morgan
Middle Park
Jonathan did a brilliant job in unravelling a mess of email accounts. Most grateful.
Peter
Beaumaris
As usual, prompt and efficient service which solved my problem.could not ask for anything more.
Warren
Bentleigh
Thank you Bryn for your helpful support and advice. Excellent communications and we now know what to do if we have similar problems in future.
George
Brighton East
Hugh has been, as always, most helpful in addressing in a very expert way my desktop issues.
Linda & Tony
Brighton
Hugh was fantastic, nothing was to much trouble…. He identified and explained our computer issues clearly… Couldn’t recommend him more highly.
Julian
Brighton
I received a prompt response to my request for help with some difficulties I was having with Outlook. Hugh worked through these logically and systematically and resolved everything to my satisfaction. I am satisfied and i will make use of Intuitive Strategies again.
Peter
Caulfield
A reliable & prompt sevice, professionally and efficiently performed.
Always find solution to problem presented.
Highly recommended.
Jerome Nugent-Smith
Michael was 100% professional and supportive. Would strongly recommend. Many thanks. Jerome
Leo
Cheltenham
Many thanks to Jonathan and the team for their very quick response to my call for help when my PC crashed and was under attack.
Within a couple of hours the system was up and running again and its back to business.
Their prompt attention and professionalism is to be congratulated.
Nicole
Carnegie
Jonathan came to my house on short notice and got my laptop up and running.
He was very polite and professional. A real gentleman.
Thank you so much for fixing my computer after a Microsoft update left me high and dry woth an unacessable computer.
Fabulous service which I highly recommend.Thank you!
Andrea & Phil
Malvern East
We have been clients of Intuitive Strategy over many years now and have found Michael and Hugh to be very professional and reliable … and would have no hesitation in recommending their services.
Catharina
Beaumaris
Hugh was very helpful and the problem appears to have been solved. I’ve not had an opportunity today to use the computer until now, but so far all seems to be OK. Will let you know if not. Thank you.
Nereda
Brighton
Michael is always so willing to assist, no matter how trivial the request. He comes promptly and cheerfully!
I would recommend his skills to all!
Nigel
Cheltenham
Hi Guys,
Great service thanks.
Alex has once again sorted out everything we need.
Loraine & Bob
Brighton East
Great and prompt service
Kathryn
Brighton East
Thank you Michael for researching with me the most suitable, cost effective pc.
Thank you also for being able to come onsite and install the new pc – your comprehensive expertise, the speed at which you work, and professional demeanour is exceptional.
Ravi
Bentleigh East
I got a quick solution to problem I faced.
Very helpful indeed.Great service .. Thanks for the help
Johanne
Moorabbin
Very pleased with service. Jonathan was very professional and courteous.
Thanks
Ron
Bentleigh
Hugh was a great help. Friendly and efficient
Peter
Frankston South
As always, prompt, fast and effective support