Small Business IT Support
Expert IT support services for small businesses and homes in Melbourne.
Servicing Windows & Apple computers for over 20 years. Mobile IT consultants that come to you.
Google & Facebook rating
IT Support throughout Melbourne
Local IT Support
We are local IT support technicians in Melbourne’s Bayside & South East suburbs, providing fast, effective IT support services to small businesses.
We Come To You
Our IT services are delivered onsite saving you time and money. Our mobile tech team can see you at your business office today.
Same Day IT Support
All our IT support consultants are available for same-day computer service in Melbourne, whether it’s on-site or remote we can help.
Trustworthy & Reliable
Our IT support services are trusted by thousands of Melbourne businesses. We have the tools, skills, & experience to fix IT problems the first time.
Available On Demand
We understand that business continuity is paramount and when things go wrong in your IT environment it needs to be fixed fast.
Exceptional IT Support
Our business customers can’t thank us enough, which is why we have so many 5-star IT support service reviews all over Melbourne.
Remote IT Support
If it needs to be fixed today our remote IT support team of technicians has your business covered with in Melbourne.
Professional & Ethical
With over 20 years of IT industry experience our IT professionals know how to troubleshoot any business computer problem.
Private IT Technicians
Each of our business customers is paired with their very own private IT technician, backed by our remote technical support team in Melbourne.
Small Business IT Support Consultants
You can rely on our small business IT support consultants for expert service and advice. We’ve been supporting businesses, big and small, throughout Melbourne for over 20 years. We’re your consulting partners for everything IT related, offering unbiased, professional advice. If you’re not satisfied with your current IT support team, give us a call for a complimentary IT consultation with an expert.
Regardless of whether you are a growing business or a start-up, we are happy to listen, support and advise you on everything IT related. We’re here to help your business with Microsoft 365 support, NAS data storage solutions, Google Workspace migration and much more. Consider us your on-stop-shop for IT services.
We are partnered with some of the biggest technology solutions providers. Our consultants are Microsoft 365 experts. We have helped dozens of small businesses move their email infrastructure to Microsoft Exchange. Improving their email deliverability, account security and enhancing their collaboration, both internally and externally.
We are partnered with VPSBlocks, one of Melbourne’s premier virtual private server hosts. We can help you move away from malware riddled shared hosting environments on to your own VPS. Improving your website speed, optimising performance and increasing client engagement.
We’re an Avast/AVG Internet Security partner, delivering end-point protection for our small business IT clients. Our consulting IT technicians have been ensuring IT security for devices within the workplace for longer than we can remember. This includes protection for mobile devices when on the go.
Our technology consultants are always ready for an IT challenge. We are available Monday to Friday from 9:00 am for same-day small business IT support services. We are available in Cheltenham, Sandringham, Mentone, Parkdale, Mordialloc, Bentleigh, St Kilda, Brighton, all of Bayside and South East Melbourne.
If you need it done immediately, ask us for remote IT support. Speak with our local experts today to see how quickly we can fix your IT problems, provide proactive IT advice and build IT security confidence.
Celebrating 20 years of IT support excellence
Intuitive Strategy has been working in the IT support industry for over 20 years. We are experts in Microsoft Windows and Apple macOS technical support. Our technicians are conveniently located throughout Melbourne. We can either come out to you on-site or assist you via remote technical support. We provide IT support in Brighton, Cheltenham, Mentone, Caulfield, Highett, Bentleigh East, Moorabbin, Elwood, St Kilda, Malvern & most other south east suburbs.
Business IT Support Services
Small Business IT Support Services
Our small business IT support services consultants are available in Melbourne when you need them most. Regardless of the size of your business and the technology you use we have the skills and knowledge to support your business. We have a team of on-site IT support technicians and remote technical support. We have the tools, skills and experience to resolve any IT issue.
Speak to an IT consultant in Melbourne today for expert business advice with data protection, cyber security and computer support. Our IT consultants help businesses become more efficient with their Apple and Windows computers.
Microsoft 365 Support
We are experts in Microsoft 365 support for both Windows and Apple Mac computers. We have helped dozens of businesses with Microsoft 365 support for exchange setup, tenant migration, Microsoft 365 installation & activation and Outlook 365 configuration.
We provide remote support and on-site IT support services throughout Melbourne for all Windows and Microsoft issues. Being mobile we can meet you at your place of work, home office or a cafe at a time that is convenient for you.
Professional advice, reliable IT service and exceptional customer service.
IT Consultants Melbourne
Dedicated Business IT Consultants
Growing businesses in Melbourne look to Intuitive Strategy for professionals IT consulting services. Our technology consultants work with businesses of all sizes from SOHO to SME.
We provide organisations with dedicated IT consultants to source, manage, install and configure computers, peripherals and software. We have access to Melbourne’s biggest IT distributors and are able to provide you with the right advice for your technology needs.
Synology IT Support
Looking for experienced Synology IT support services in Melbourne? We are Synology partners, our technicians help small businesses secure, protect and manage their Synology network routers and Synology Disktation hardware.
We can deploy Synology NAS and router solutions to protect your IT environment from hackers and other threats. Take advantage of Synology’s NAS solution to work at home or on the go via its OpenVPN app.
WiFi Mesh Support
Tired of dead spots at your home office or business? Our WiFi technicians in Melbourne have been providing support for wireless networks for years. We’ve installed routers, configured modems, deployed WiFi access points and more. Never miss a meeting again, suffer poor wireless reception and network drop-outs.
Our IT network engineers can install the latest TP-Link Deco Mesh routers. Connect your smart projectors, and wireless cameras, install boardroom conference equipment and sync all your devices. Get more out of your internet connection with the best WiFi 6 and WiFi 7 AX hardware. We are Melbourne’s best WiFi support technicians.
Home Computer Support
Residential Computer Support Melbourne
We’ve had the pleasure in delivering on-site and remote home computer support services for over 20 years in Melbourne’s Bayside suburbs. We can help you set up a new computer and assist you in repairing computers. We troubleshoot printers, remove viruses, fix your Wi-Fi problems, and recommend a new laptop or desktop computer to buy.
Not only do each of our home computer support customers get their own private technician, but they also have access to our local remote support technicians who are there when you need them most! We are just a phone call away if you need an urgent PC repair.
Supporting computers with SSD upgrades for outdated or slow-performing laptops.
Printer Technical Support
We look after a number of printing companies in Melbourne including Snap franchises in Moorabbin and Notting Hill. Having supported industries and residents with their printer repairs we know all there is to know about printers.
If your business is looking for professional printer support for Konica, Brother, HP, Epson, Fuji Xerox or any other MFC device we are here to help. Not only can we assist with printer driver installation support we can also configure scan-to-email functionality on Microsoft 365.
At Intuitive Strategy, our standard on-site IT support service fee is $165 per hour (inc. GST); we don’t charge any call-out fees for Bayside customers. Our remote IT support service, we bill in blocks of 15 minutes, which is $41.25 (inc. GST).
IT support providers can help with a wide range of technical problems and issues, including:
- Troubleshooting and fixing hardware or software issues
- Installing, configuring, and maintaining software and hardware systems
- Providing technical support and assistance to users
- Managing and maintaining networks and connectivity
- Conducting regular system updates and patches
- Ensuring data security and backup
- Setting up and configuring new systems and devices
- Providing training and support for users on new systems or software
- Resolving technical problems that arise with company websites or online systems
These are just a few examples of the types of problems that IT support providers can help with. The specific services and support offered by different IT support providers may vary, so it’s always a good idea to ask about the specific services and capabilities of any provider you are considering.
Outsourcing IT support to a third-party provider can be a cost-effective alternative, as you only pay for the services you need and don’t have to worry about the overhead costs of maintaining a full-time IT team.
Customer service testimonials
Many thanks to Jonathan and the team for their very quick response to my call for help when my PC crashed and was under attack.
Within a couple of hours the system was up and running again and its back to business.
Their prompt attention and professionalism is to be congratulated.
Hugh helped me set up my new Mac for work. He was very knowledgable and extremely efficient and wasted no time. I will definitely be using his service again and recommending you guys.
I was delighted with the prompt service I received when my computer and I went into meltdown. Highly recommend!!
Brilliant professional and friendly service.
Super quick and wouldn’t hesitate to call again if I’m silly and spill water on my laptop again!
EXCELLENT SERVICE which Is normal for IS.
Thanks for solving my problem so efficiently and speedily.
IT support for all major technology brands
We are experts when it comes to IT support for network technology and software support. We provide on-demand service for Microsoft Office, Microsoft Windows, Apple macOS & OS X. We can also setup & troubleshoot your WiFi networking technology from TP-Link, D-Link, Netgear, Linksys, ASUS and CISCO.
Our Cloud backup technology specialists are here to help you with Dropbox, OneDrive, Google Drive and iCloud integration. Let us help your business stay protected with a cloud backup solution from Synology. Ensuring a complete off-site data backup in case of a disaster.
We even offer on-demand workstation support from Dell, Apple MacBook, HP, Acer, Lenovo, Asus, MSI, Toshiba, Sony, Fujitsu and many more.
IT Support Technicians & Consultants in Melbourne
We are available for same-day IT support in the Melbourne CBD and along the bay through Bayside.
Our support technicians are available in the South East suburbs of Melbourne of Caulfield & Cheltenham for on-site support.
Recent IT support services Melbourne
Helping locals around Melbourne with their IT support services.
December 4, 2023 Small business IT support in Brighton.
December 4, 2023 Business IT support sevices in Brighton East.
November 30, 2023 Microsoft 365 account security and Outlook Hotmail account configuration, Windows 10 IT support in McKinnon.
November 29, 2023 Small business IT support in Bentleigh East.
November 28, 2023 Microsoft Synology NAS data file access provisioning and Outlook 365 techincal support, Mac in Brighton East.