Expert IT Advice
Practical articles, updates and guidance from experienced Melbourne IT advisors and consultants. Explore expert advice on cyber security, Microsoft 365, Wi-Fi and networking, backup and business continuity, plus everyday IT support tips for Melbourne homes and businesses.
Whether you are trying to improve security, solve recurring email problems, strengthen your Wi-Fi, or plan for downtime and recovery, our expert IT advice section brings together helpful articles across the key technology areas we support every day.
Browse By Category
Expert News
General IT advice, troubleshooting tips and technology updates for homes and businesses. Browse practical articles covering common IT issues, business technology, Windows, devices, productivity and day-to-day support.
Cyber Security News
Stay informed about cyber security risks, scam trends and practical ways to better protect your systems, accounts and data. Explore articles on phishing, ransomware, email threats, account security and cyber protection for Melbourne homes and businesses.
Wi-Fi & Networking
Advice on improving Wi-Fi coverage, network reliability and business connectivity. Explore articles on home and office Wi-Fi, UniFi and Ubiquiti systems, NBN, access points, network design and common performance issues. Book your Wi-Fi health check in Melbourne today.
Microsoft 365 & Email
Helpful articles on Microsoft 365, Outlook, Exchange, email access, migrations and email security. Learn more about solving common Microsoft 365 problems, improving reliability and keeping your team productive.
Backup & Business Continuity
Practical guidance on backup, disaster recovery and keeping your business operational when problems occur. Explore advice on protecting critical data, reducing downtime and planning for disruptions more effectively.
Advice backed by real-world support experience
At Intuitive Strategy, we work with Melbourne homes and businesses across a wide range of technology challenges, from cyber security and Microsoft 365 to Wi-Fi design, device support and recovery planning. This advice hub is designed to make it easier to find useful information by topic, so you can quickly access the articles most relevant to your systems, staff and business operations.
Because technology problems rarely exist in isolation, many of these categories work together. A Microsoft 365 issue can also be a security issue. A Wi-Fi problem can affect business continuity. A backup gap can become a major operational problem during an outage. That is why we have structured this advice section to help you explore each area more clearly.
Need expert help with your IT?
If you need help beyond the articles, our team provides practical support for cyber security, Microsoft 365, Wi-Fi and networking, managed IT services and general IT support across Melbourne.
WordPress Website Security Checklist for Small Businesses
A practical WordPress website security checklist for small businesses, covering plugin updates, backups, MFA, admin access, hosting, DNS, email security and incident response. Learn how to reduce the risk of your website being hacked, blacklisted, defaced or used to send spam.
UniFi Wi-Fi Speed & Drop-Out Issues in a Large Kew East Home
We were recently called out to a large home in Kew East where the client was experiencing slow Wi-Fi speeds, drop-outs and inconsistent performance across the house.
The home already had a fairly serious network setup installed, including four UniFi access points connected back to an enterprise 16-port Ubiquiti Edge PoE+ switch. The internet connection was with Aussie Broadband, and the main router being used was an Eero router.
On paper, the home had the right idea: multiple access points, wired backhaul and business-grade networking equipment. But the way the Wi-Fi was configured was causing problems.
Upgraded to Deco Mesh or UniFi Wi-Fi 7? How to Optimise Your Windows 11 Laptop for Better Wi-Fi Performance
A Wi-Fi 7 upgrade does not always mean your laptop will automatically use the fastest connection. Here are the Windows 11 settings to check after upgrading to Deco Mesh or UniFi Wi-Fi 7.
How Screen Recordings Help IT Support Teams Diagnose Cyber Security Issues Faster
When something strange happens on a work computer, the details matter.
A suspicious pop-up appears. An Outlook error flashes on screen. A Microsoft 365 login prompt looks slightly different. A user clicks a link in an email and then realises something may not be right.
By the time an IT technician gets involved, the original screen may be gone. The user may have clicked “Try Again”, closed the window, restarted the computer or forgotten the exact wording of the message.
That is where a short screen recording can be surprisingly useful.
For small businesses, screen recordings can help IT support providers understand what happened, what the user saw, what they clicked and what sequence of events led to the issue. Used correctly, they can reduce back-and-forth, speed up diagnosis and create better internal documentation.
Used incorrectly, however, they can also capture sensitive information. So the key is knowing when a screen recording is helpful, and when it should be avoided.
Protecting Your Microsoft 365 Email
Microsoft 365 email is a common target for phishing, spoofing and business email compromise. Learn how external sender warnings, MFA, DMARC and safer mailbox settings can help protect your business.
What Is the Difference Between Backup, Disaster Recovery and Business Continuity?
Many small business owners use the terms backup, disaster recovery and business continuity as if they mean the same thing. They are closely related, but they are not identical.
Understanding the difference matters because each one solves a different part of the problem when something goes wrong. A backup helps protect data. Disaster recovery helps restore systems and IT services. Business continuity is the broader plan for keeping the business operating during and after a disruption.