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Gmail deliver failed email IT support Melbourne

New Gmail Rules Start Blocking Emails – Small Businesses Beware!

Having trouble with Gmail delivery failures for your small business in Melbourne? Our email IT support experts can help! The latest Anti-spam measures are a positive move by Google, but dozens of small businesses are getting caught up with email bounce backs. If your business has been caught up in the email delivery saga, call our IT consultants today for a solution. In less than a few hours we can ensure your domains’ compliance with SPF, DKIM and DMARC policy. Giving you greater e-mail security, deliverability and reducing your chance of getting blocked on Gmail.

New Gmail Rules Start Blocking Emails – Small Businesses Beware! Read More »

Email Trojan Alert Request for Offer exe

Cyber security alert: Trojan ‘Request for Offer.exe’ detected

Late last week, our IT support team detected a Trojan ‘request for offer.exe’ circulating on Microsoft 365 emails. This threat was also picked up by our cybersecurity group and quarantined by AVG Internet Security. The Trojan appeared in the form of an email with an executable attachment. We urge all businesses to send out an awareness communication to their staff regarding this security vulnerability.

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Securing your emails - cybersecurity tip

Securing Your Email – Cybersecurity Tip

When it comes to securing your emails, it’s important to think cybersecurity & two-factor authentication. Using complexity on our passwords, thinking about how we access our emails and how we store our email data. As a business, it’s essential to have SPF and DKIM configured for your domain’s mail records. As a home user, we can backup our emails by using IMAP connections to our host.

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TPG to cut email services for customers

TPG to cut email services for customers

If you haven’t already heard one of Australia’s favorite ISPs TPG is set to stop providing email services. It’s important for you, as a business owner or a residential consumer, to understand what this means. How will this impact your ability to send email without the TPG network. What do you need to do if you chose to migrate your emails elsewhere. What businesses need to do to keep their devices sending emails once the transition is complete. We will go into details about all the above in this blog post.

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Securing your home network

Securing Your Home Network – Cybersecurity Tip

There is unfortunately no specific piece of software you can install, or specific recipe you can follow to ensure you are completely secure online. The thing you need most is awareness of the kind of ways that you can be infiltrated, knowledge of how to identify those attempts, and the expertise to deal with them.

However there are some steps you can choose to take that will make your home network more secure, and decrease the likelihood that you will be subjected to an attempt to be infiltrated.

Securing Your Home Network – Cybersecurity Tip Read More »

Outlook 365 corrupting Adobe PDF attachments

Outlook 365 corrupting Adobe PDF attachments

Recently a corporate client has been complaining of Outlook 365 corrupting Adobe PDF attachments on Windows 10. In some cases they are able to open the PDF attachment fine. But they are not able to open it another time and get a corrupt error warning. The error that appear is “An unexpected error has occurred” and “there was an error opening this document. The file is damaged and could not be repaired”. Other error messages include “Adobe Acrobat could not open ‘file.pdf’ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded).”

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