Melbourne's IT Support & Computer Repair Experts

Expert IT support and repairs for PC, Macs, Tablets, Printers & WiFi Mesh Routers at your home or office in Melbourne.

Same-day IT services for businesses and computer service for residents.
Over 20 years of professional IT support in Bayside Melbourne.


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Why Choose Intuitive Strategy?

Local Technicians

We have local computer technicians in Melbourne’s Bayside & South East suburbs to help get your computer repaired as quickly as possible.

We Come To You

Our computer services are delivered onsite saving you time and money. We can meet you at your home, office or a location of your choice.

Same Day IT Service

All our technicians are available for same day repairs at your business premises or at your house to get the job done fast on the day.

Trustworthy & Reliable

Thousands of residential customers and business owners trust and rely on us for prompt computer service because we always arrive on time.

Available On Demand

Need an urgent repair completed? Our field technicians are available Monday to Friday from 9 am to 5 pm throughout Melbourne.

Exceptional IT Support

Our customers can’t thank us enough, which is why we have so many 5-star computer repair reviews.

Fast Computer Repairs

We have most computer repair parts, tools and accessories with us to repair your computer fast! If it’s not on-hand we can source the right part for you.

Professional & Friendly

We’re not geeks or nerds; we are experienced IT professionals that are friendly, skilled and know how to troubleshoot any computer problem.

Private Technicians

Each of our customers is paired with their very own private computer technician, backed by our remote technical support team.

Customer service testimonials
Computer Repair Services Near You

Need an on-site computer repair service? We come to your home or office the same day. As the leader in on-site computer repairs and IT support we are available throughout Melbourne. Intuitive Strategy technical support staff always run on time and are never late, ensuring you get fast service. Dedicated professionals in IT that you can trust, located in Bayside and South Eastern suburbs servicing the CBD.

Small Business IT Services

Need fast, expert computer repairs in Melbourne? Our repair technicians are ready to fix any computer problem at your business or home.

We are experts in Microsoft 365 domain name setup, migration, application installation and Office Outlook 365 technical support.

Deploy reliable and up-to-date security to ensure protection for your business & personal data, remove malware and prevent identity theft. 

Servicing all Windows PC’s, Apple Devices, Desktops, Laptops, Business Workstations, fix boot issues, resolve slow computers and all-in-ones.

Searching for specialist Mac repairs in Melbourne, Brighton, Toorak or Malvern? Our Mac technicians are here for IT support at your office. 

Need professional IT support services on-site in Melbourne? Our IT consultants are available on-demand when you need us most.

New mesh Wi-Fi setup, troubleshooting NBN internet drop-outs, slow connections, installation of TP-Link Deco Mesh & Google Nest.

Cyber Security

Concerned about data security or business continuity? Speak to our cyber security consultants in Melbourne today.

Computer Sales

We can help you buy New Computers, Laptops, Desktops, Printers, Servers, Routers, Scanners, Peripherals and Software.

Supercharge your workstations with an SSD upgrade to maximize productivity and hardware performance.

Set up cloud backup solutions using Dropbox & OneDrive for your photos & documents, and assistance for accidentally deleted files recovery.

Cloud Solutions

Setup offsite cloud backup solutions for all your sensitive data. Leverage Dropbox, Google Drive, iCloud & OneDrive for backup & collaboration.

TVs & Audio

Setting up a smart TV, Google Chromecast, Fetch, Apple TV, smart speakers, and streaming services like Netflix, Stan and Amazon Prime.

Virtual Private Network

Improve productivity and work from anywhere in the world with a virtual private network (VPN) using Synology NAS + OpenVPN. We can deploy your private VPN today.

Google Workspace Support

Need Google Workspace support or help with migrating from GWS to Microsoft 365? Our Microsoft 365 support team is here to help!

We're an ACSC Partner

We’re Cyber Security Consultants

We’re excited to announce that we have become an Australian Cyber Security Centre (ACSC) Partner. In addition to delivering best practices in IT security for businesses, we can now better inform our customers with respect to cyber safety.

Being an ACSC partner enables us to advise your business on the latest threats and implement essential security measures.

We are also becoming ISO27001 Lead Auditors in Cyber Security. So we can provide organisations working with the government with professional cybersecurity audits to ensure tender success.

Intuitive Strategy becomes an ACSC Partner

Repairing all major PC brands

We have been repairing notebooks and desktops for over 20 years throughout Melbourne and work with most major brands. Let us repair your Asus, MSI, Dell, HP, Acer, Lenovo, Apple, Toshiba, Sony or Fujitsu computer today. We can help with power supply repairs, RAM upgrades, SSD upgrades and MacBook repairs. We can even help you upgrade your operating system and repair any software application.

What have we been up to?

Here’s how we’ve been helping locals around Melbourne with their computer and laptop problems.

Computer Repairs

February 13, 2024 Business computer installation, Synology Cloud Sync review, business continuity Windows image backup to NAS in Mordialloc.

February 9, 2024 computer repair assessment: BitLocker BSOD automatic repair diagnosis, printer trouble shooting in Parkdale.

February 7, 2024 Dell XPS 13 9380 SSD replcaement and upgrade in St Kilda.

February 6, 2024 Desktop PC Repairs in Mentone.

February 6, 2024 Desktop computer repair assessment in Moorabbin.

MacBook Repairs & iMac Repairs

February 13, 2024 Mac technical support in McKinnon.

January 25, 2024 Mac mail email support in Beaumaris.

January 25, 2024 Mac computer support in Brighton East.

November 14, 2023 MacBook support and Apple ID sync between devices in Hampton.

November 6, 2023 Apple macOS home technical support in Brighton.

IT Support

February 20, 2024 Microsoft Outlook email archiving support, Fred offsite backup support, printer support in Bentleigh.

February 19, 2024 Onsite IT support for business in Brighton.

February 19, 2024 Apple iCloud backup IT support in Melbourne.

February 19, 2024 Small business IT support in Bentleigh.

February 14, 2024 Microsoft Windows software update support on Surface computer in Beaumaris.

Microsoft Office 365 Support

February 13, 2024 Microsoft 365 consultation in Melbourne.

January 18, 2024 Microsoft 365 remote support in Melbourne.

January 18, 2024 Microsoft 365 tenant setup, exchange email data migration in Outlook, security defaults configuration, Cloud Flare DNS management in St Kilda.

January 17, 2024 Microsoft 365 technical support for business (Ciara) in Mentone.

January 16, 2024 Microsoft 365 small business support, office relocation in Hampton.

Virus & Malware Removal

January 17, 2024 Cyber security consultation in Caulfield South.

December 21, 2023 Scam recovery and security check in Brighton.

December 4, 2023 Cyber security consultation, computer backup setup in Brighton.

November 30, 2023 Cyber security audit and malware removal consultation in Hampton.

November 24, 2023 Cyber Security consultation and identity protection for Apple and Google accounts in Bentleigh.

Data Recovery

February 6, 2024 Dropbox data download to USB, laptop password reset in Armadale.

February 5, 2024 Desktop computer repair, Intel NUC setup, server data destruction in Bentleigh East.

November 6, 2023 Windows laptop password reset and data recovery in Toorak.

October 27, 2023 Data backup and computer purchase advice in Hampton.

October 23, 2023 Synology NAS deleted data recovery via Dropbox in Moorabbin.

Wireless Networking Support

February 12, 2024 Asus WiFi networking support in Elwood.

February 8, 2024 Brother WiFi Printer setup in Brighton.

February 6, 2024 Improve home WiFi, TP-Link Deco Mesh WiFi network installation in Beaumaris.

February 2, 2024 TP-Link Deco Mesh WiFi NBN installation in Brighton.

January 25, 2024 HP laptop repair: Windows 10 reformat, TP-Link Deco Mesh network installation in AP mode in Brighton East.

Laptop & Desktop Maintenance

February 13, 2024 Printer networking and Outlook data transfer in Mentone.

February 12, 2024 Home computer service in Malvern.

February 12, 2024 New Apple MacBook Pro computer setup, Brother MFC-L2800DW printer setup, OneDrive sync setup between laptop and desktop, Brother scanning software install in Cheltenham.

February 9, 2024 Android PDF support, security software installation, IT support in Moorabbin.

February 9, 2024 Synology NAS support: abnormal power failure on Drive 2 in Volume 1, data scrubbing initiated in Melbourne.

Travelling overseas and need professional computer repairs when abroad? Talk to Idaho PC Solutions, our overseas partners in the USA.

Expert News
Gmail deliver failed email IT support Melbourne

New Gmail Rules Start Blocking Emails – Small Businesses Beware!

Having trouble with Gmail delivery failures for your small business in Melbourne? Our email IT support experts can help! The latest Anti-spam measures are a positive move by Google, but dozens of small businesses are getting caught up with email bounce backs. If your business has been caught up in the email delivery saga, call our IT consultants today for a solution. In less than a few hours we can ensure your domains’ compliance with SPF, DKIM and DMARC policy. Giving you greater e-mail security, deliverability and reducing your chance of getting blocked on Gmail.

Email Trojan Alert Request for Offer exe

Cyber security alert: Trojan ‘Request for Offer.exe’ detected

Late last week, our IT support team detected a Trojan ‘request for offer.exe’ circulating on Microsoft 365 emails. This threat was also picked up by our cybersecurity group and quarantined by AVG Internet Security. The Trojan appeared in the form of an email with an executable attachment. We urge all businesses to send out an awareness communication to their staff regarding this security vulnerability.

Securing your emails - cybersecurity tip

Securing Your Email – Cybersecurity Tip

When it comes to securing your emails, it’s important to think cybersecurity & two-factor authentication. Using complexity on our passwords, thinking about how we access our emails and how we store our email data. As a business, it’s essential to have SPF and DKIM configured for your domain’s mail records. As a home user, we can backup our emails by using IMAP connections to our host.

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