There are more items in this folder on the server, Outlook 365 sync error

There are more items in this folder on the server, Outlook 365 sync error

Michael Podlabeniouk
September 28, 2023

Can't find all your emails in Outlook 365? It's probably a sync error or miss configuration. Getting a notice saying 'There are more items in this folder on the server'? You need to change your Account Name and Sync settings, we will show you how.

Here's how to display all your emails in Outlook 365 and fix sync issues in 7 clicks:

There are more items in this folder on the server

It’s very easy to resolve your sync issue with Outlook 365 when searching for emails. All you have to do is change your Account Name and Sync settings to show All emails, not just the last few months or a year.

Open Outlook 365
Click File
Select Account Settings
Select Account Name and Sync Settings
In the Exchange Account Settings popup, drag the horizontal bar all the way to the right until it says All
Press Next to save changes
Press Done to close the window

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