Computer Repairs & Support Melbourne
Fast, practical help for slow computers, startup faults, Windows problems, viruses, hardware issues and new computer setup for homes, home offices and small businesses.
25+ years
Local technicians
7-day support
260+ reviews
On-site & remote
Common computer problems we fix
Help with everyday computer faults, software issues, hardware problems and performance concerns.
Computer not powering on
Startup faults, blank screens and unreliable booting.
Slow performance & freezing
Long startup times, lagging and poor everyday performance.
Blue screen errors
Windows crashes, driver faults and recurring system errors.
Overheating & fan noise
Heat, dust build-up, loud fans and unexpected shutdowns.
Storage & hardware faults
SSD, hard drive, memory and component diagnosis.
Email & software problems
Outlook, Microsoft 365, applications and syncing issues.
Virus & malware removal
Pop-ups, suspicious behaviour and compromised computers.
SSD & RAM upgrades
Practical upgrades to improve speed and extend usable life.
Computer repair services for home and business
A focused range of repair, troubleshooting and setup services for Melbourne homes, home offices and small businesses.
Diagnostics & troubleshooting
Identify the cause of faults and explain the most practical next step.
Windows repairs
Startup failures, updates, profiles, drivers and system corruption.
Hardware upgrades
SSD, RAM and suitable desktop component upgrades.
New computer setup
Data transfer, email, printers, software and user configuration.
Remote computer support
Fast assistance for many Windows, email and software problems.
Onsite computer repairs
Support at your home, home office or workplace across Melbourne.
Virus & malware removal
Malware cleanup, browser repairs and practical security advice.
Data transfer & migration
Move files and settings from an old computer to a new system.
Desktop PC Hardware Diagnostics & Component Servicing
We carry out internal desktop PC hardware work for upgrades, fault diagnosis and component servicing. This workshop example shows an NVIDIA GeForce RTX graphics card being removed and reinstalled to provide access to internal components before reassembly and testing.
From graphics cards and storage to memory and power supply issues, we can inspect the hardware, recommend a practical repair or upgrade, and test the computer after the work is completed.
- Graphics card removal, installation and troubleshooting
- SSD and RAM upgrades
- Power supply replacement
- Reassembly and post-service testing
Why choose Intuitive Strategy?
Practical reasons to choose our Melbourne computer repair team.
Melbourne based
Local technicians available across many Melbourne suburbs.
Experienced technicians
More than 25 years of practical computer and IT support experience.
Straightforward advice
Clear recommendations before repair, upgrade or replacement.
Flexible service
Onsite, remote or offsite help depending on the issue.
Highly rated
Trusted by Melbourne customers with more than 260 reviews.
Our computer repair process
A clear path from first contact through to testing and handover.
1. Contact us
Call or book online and tell us what the computer is doing.
2. Diagnosis
We investigate the likely cause and explain the next step.
3. Repair & support
We complete the agreed repair, setup or troubleshooting.
4. Test & handover
We test the result and explain what was completed.
Recent computer repairs around Melbourne
See recent computer repair work completed for homes and businesses across Melbourne.
Computer Repairs
11 Sep 2026 Desktop computer repair service, OneDrive over quota in Cheltenham.
10 Sep 2026 Upgrade of SSD to 1TB for increased storage space, fix of broken contact form on website in Box Hill.
7 Sep 2026 Home computer repair service and email troubleshooting in Cheltenham.
7 Sep 2026 Microsoft Suraface Pro Windows repair, not booting, data recovered and Windows re-installed in Mentone.
7 Sep 2026 Archiving of emails to USB stick, backup of old calendar entries to PDF, setup of wireless printers with Androind phone, other onsite IT support in Cheltenham.
Computer brands we support
Dedicated repair and support pages for popular computer brands.
Onsite, remote or offsite computer repair
We recommend the most suitable service method based on the fault and your location.
Onsite computer repairs
A technician visits your home or office to diagnose the computer in the environment where it is used.
Remote computer support
Suitable for many software, email, Windows and configuration issues when the computer can still connect.
Offsite repair
Recommended when the computer needs extended testing, parts replacement or a controlled repair environment.
Home computer repairs or business IT support?
Choose the type of computer and IT support that best suits your home, home office or business.
Home & home office computer repairs
Help with slow computers, Windows problems, upgrades, viruses, email, printers and new computer setup.
Business IT support
Managed IT services, Microsoft 365, cyber security, networks, monitoring and ongoing technical support.
Related specialist services
Explore specialist support for Macs, data recovery, Wi-Fi, Microsoft 365, cyber security and computer maintenance.
Mac Repairs
Apple MacBook and iMac software, setup and performance support.
Virus & Malware Removal
Remove malicious software, browser hijacking and suspicious behaviour.
Data Recovery
Recover important files from failed or inaccessible storage where possible.
Wi-Fi & Networking Support
Wi-Fi troubleshooting, mesh systems, routers, access points and network support for homes and businesses.
Microsoft 365 Support
Outlook, email, licensing, profiles and Microsoft 365 troubleshooting.
Cyber Security
Cyber security assessments, protection and managed security for Melbourne small businesses.
Laptop & Desktop Maintenance
Preventative maintenance, cleanup and performance optimisation.
Printer Support
Printer setup, connectivity and software troubleshooting.
Computer repairs across Melbourne
We provide onsite computer repairs across Bayside, South East, Eastern, Inner Melbourne & CBD and Outer South East Melbourne.
Local computer repair support
We provide computer repair services across Bayside, South East, Eastern, Inner Melbourne & CBD and Outer South East Melbourne.
- Armadale
- Ashburton
- Ashwood
- Aspendale
- Aspendale Gardens
- Balaclava
- Bentleigh
- Bentleigh East
- Bonbeach
- Braeside
- Carnegie
- Caulfield
- Caulfield East
- Caulfield Junction
- Caulfield North
- Caulfield South
- Chadstone
- Chelsea
- Chelsea Heights
- Clarinda
- Clayton
- Clayton South
- Dandenong
- Dingley
- Dingley Village
- Elsternwick
- Glen Huntly
- Heatherton
- Hughesdale
- Huntingdale
- Keysborough
- Kooyong
- Malvern
- Malvern East
- McKinnon
- Moorabbin
- Moorabbin Airport
- Mulgrave
- Murrumbeena
- Noble Park
- Oakleigh
- Oakleigh East
- Ormond
- Patterson Lakes
- Seaford
- Springvale
- Springvale South
- Waterways
Rated highly by Melbourne customers
Real feedback from Melbourne customers using our computer repair and IT support services.
EXCELLENT
Based on 261 reviews
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GDGeorge Dalidakis★★★★★
I am always happy with your efficient and prompt assistance when I need you!!
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ncnello compagnino★★★★★
Absolutely recommend Michael he is a SUPERSTAR he is a true professional Love his work ethic and he has set my system up perfectly 👌
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SKSteven Kruger★★★★★
I found Michael to be very knowledgeable and helpful in my quest to upgrade my desk top computer which he had upgraded approximately 1 year ago. His pricing is competitive and product knowledge professional. Thank you.
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STStephen Tingay★★★★★
Amazing support 24/7. When you don’t have tech knowledge Michaels ability to help at any time is 2nd to none 👍💯‼️
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GGCA★★★★★
I've had lots of fantastic experiences with Intuitive Strategy. They are reliable, highly efficient, and always a pleasure to deal with. What really stands out is how quickly they respond whenever I need assistance. It's reassuring to know that if a problem arises, they're onto it straight away and get things resolved with minimal fuss. I highly recommend Intuitive Strategy to anyone looking for responsive and dependable IT support.
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J-Judy - LVL Group★★★★★
amazing work fix my computer problem so quick . great service !!
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TWTremlett Woodstar★★★★★
Friendly, Prompt, knowledgeable, . . . they fixed all our apple and PC problems efficiently and importantly at an affordable price. What else is there to say, we highly recommend Intuitive Strategy for all our computer/IT needs. Toucan Glass Studio
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DCDavid Cooke★★★★★
In our design practice, we really like working with the team at Intuitive Strategy. Michael & Hugh from the team are always there for us when we need them. Our most recent IT upgrade to M365Email was brilliantly handled by Hugh, who set things up for us out of office hours to make sure we had a seamless transition. Highly recommend this crew
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ALAlison Lamont★★★★★
Thanks Michael for a wonderful outcome to our tech issues. You were a calm, patient and very competent support.
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HBHarley Berridge★★★★★
Amazing service and quality technical work. Michael and team saved our bacon on a Sunday. They bent over backwards to fix our laptop and recover project work stuck on a faulty drive. Highly recommended!
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KZKylie Zamel-Gjubini★★★★★
Hugh supported our business with IT security and email domain set up and migration. Services was quick, knowledgable and took the stress out of us having to understand and manage this process.
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LKLucia K★★★★★
Fantastic, service as always, problems consistently fixed swifty and completely resolved. Good, prompt, consistent service is a surprise these days.
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SGSteven Grant★★★★★
Michael was efficient, fast, friendly and extremely helpful in sorting out not only the problem contacted about but willing to spend the time to sort out several other minor issues as well.
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SASarah Ashton★★★★★
Micheal was patient with me and guided me through a difficult process. Highly recommend
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OOOptical Oasis★★★★★
We have been using Michael and his team for a number of years and cannot fault the service. Always quick on the response and extremely knowledgeable. As a small business he never makes me wait like other big businesses have in the past. My small business is always important to them.
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RARobin Alfredson★★★★★
The service was excellent!!
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PBPaul Burke★★★★★
Michael is very responsive and knowledgeable. Great customer service and great outcomes!
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SSScott Stephens★★★★★
I would give a 10 star if I could. IT and phones are my worst nightmare when things go wrong !! Hugh is very calm , follows careful process, time efficient ! … and a gentleman with it !! .. I have already passed his details on to friends and family.
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BPBruce Pattison★★★★★
Excellent service & follow up from Hugh to fix an email issue & help with a new laptop. I highly recommend Hugh.
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DIDaniel Ingram★★★★★
Hi Dealing with Michael, Hugh and the team has been a seamless experience. Hugh’s expertise and knowledge of products helped make the situation smoother. Very professional and friendly service. This Team can work through any situation. 5 stars from me & as much work as I give them Well done 😃
Computer repair FAQs
Answers to common questions about computer repairs, service methods and booking.
Computer repair costs vary depending on the fault, the service method, the time required and whether parts are needed. Contact us with the computer model and symptoms, and we can recommend the most suitable service option and explain the applicable charges before work proceeds.
Same-day assistance may be available depending on technician availability, your location and the type of fault. Contact us with the symptoms so we can recommend the most suitable next step.
Yes. Onsite support is available across many Melbourne suburbs. Some hardware faults may require the computer to be taken offsite for extended testing or parts replacement.
Many Windows, email, Microsoft 365, software and configuration issues can be handled remotely when the computer can still connect to the internet.
That depends on the computer’s age, specifications, condition, repair cost and how you use it. We can diagnose the problem and explain whether repair, an upgrade or replacement is the most practical option.
We support many desktop and laptop brands, including Dell, HP, Lenovo, Acer, ASUS and Microsoft Surface, as well as Windows PCs from other manufacturers. Available repair options vary by model and parts availability.
We take reasonable care when working on your computer, but some faults may already place data at risk. Tell us about important files before work begins. Where appropriate, we can discuss backup, recovery or data-transfer options.
Need help with your computer?
Call our Melbourne team or book computer repair and support online.