Expert Computer Repairs

At Intuitive Strategy, we specialise in providing top-tier computer repairs, catering to the unique needs of small businesses and homes across Melbourne. Our service is unparalleled, boasting the finest desktop computer repair technicians in the industry. 

With over two decades of experience, our technicians bring a wealth of knowledge and expertise to every laptop and desktop computer repair, ensuring that your devices are handled with the utmost care and professionalism. 

Whether you’re facing a minor glitch or a major malfunction, you can count on us to deliver exceptional service and get your computers running smoothly again.

Computer Repairs

Book a computer expert today

If you need tech support fast, our experts are available in your area now. Intuitive Strategy technicians help with same-day on-site and remote service, 7-days a week. Book online now to get your problems fixed today.


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Laptop Computers Repaired

In the event that your laptop computer experiences a hardware malfunction, it has the potential to throw off your entire schedule, causing significant disruption to your day-to-day activities. This is precisely the moment when Intuitive Strategy can provide invaluable assistance. Our team of highly skilled technicians possesses a wealth of expertise in accurately identifying and effectively resolving a myriad of laptop issues, thereby ensuring that your device is restored to its optimal functioning state and performs to the best of its capabilities.

Laptop computer repairs
Mobile computer repair shop

Mobile Computer Repair Shop

The days of enduring long waits at a computer repair shop are a thing of the past. Intuitive Strategy has revolutionised the repair process by offering on-site repairs, bringing convenience directly to your doorstepOur team of local expert technicians, armed with a wealth of knowledge and an array of specialised tools, are ready to travel to your location and tackle any computer issues you may face. They are committed to delivering service with unparalleled efficiency and a level of expertise that ensures your computer is swiftly restored to its peak performance.

Expert Technicians

Drawing from our extensive history and expertise in the field, our team of expert technicians serves as the vigilant protectors of your digital domain. With a steadfast commitment to delivering repairs of the highest quality that endure over time, we at Intuitive Strategy are dedicated to providing an unparalleled service experience that prioritises your satisfaction. Our goal is to earn your trust through consistent performance and the unwavering reliability of our repair services, ensuring that your digital needs are met with the utmost care and professionalism.

Computer repair technicians
computer hardware issues being repaired

Hardware Issues

Whether it’s a desktop computer that refuses to boot up or a laptop suffering from a hard drive on the brink of failure, tackling hardware issues is where we excel. Our adept team is not only skilled in quickly identifying the root cause of such problems, but also in deploying the most effective solutions with rapid precision. 

We specialise in transforming hardware malfunctions from major headaches into minor hiccups, ensuring your equipment is back in action without delay.

24 Years of Experience

With an impressive track record spanning over two decades, our expertise at Intuitive Strategy is both broad and deep, covering a vast array of technical issues across a multitude of devices. We’ve encountered and successfully resolved every conceivable problem, ensuring that no matter the challenge, we have the skills and knowledge to restore your devices to their optimal state. 

You can rest assured that your devices are not just in good hands, but the best hands, with a team that’s committed to excellence and driven by a passion for technology and customer satisfaction. Our experience is your peace of mind, knowing that we bring a history of proven solutions and a future of continued reliability to every repair.

Expert computer repair services
Virus infecting a computer problems solved

Computer Problems

No matter the issue—be it the removal of a pesky virus, the need for a secure data backup, or navigating through the complexities of a software glitch—we confront all technological challenges with determination and expertise. Our computer repair technicians are more than just troubleshooters; they are dedicated allies in the quest to ensure the health and longevity of your computer systems. 

With a proactive approach and a commitment to excellence, they work alongside you to maintain a robust and efficient computer ecosystem. Their goal is not only to resolve current issues, but also to prevent future ones, making them true partners in your digital well-being.

Repair Process

Our repair process is the epitome of transparency and customer-centricity. It all begins with a complimentary consultation and a thorough diagnostic examination, during which we maintain open lines of communication, ensuring that you are fully apprised at every juncture. This approach guarantees an exceptional service experience that is consistently excellent from the initial contact to the successful resolution of your tech issues. Our commitment to this process is unwavering, as we strive to provide not just repairs, but peace of mind and the assurance of a job well done.

On-Site Service

We’re revolutionising the way you think about convenience with our innovative on-site service. Our mobile technicians, essentially a computer repair shop on the go, bring the expertise of our seasoned technicians and all the necessary repair equipment straight to your location. No longer do you need to leave the comfort of your home or interrupt your busy work schedule; we deliver top-notch technical assistance and perform essential repairs right where you are, ensuring your computer issues are resolved without any added stress or inconvenience.

Apple Computers

As a versatile independent service company, Intuitive Strategy has extensive expertise in repairing both PC and Apple computers. No matter if your device is no longer covered by the manufacturer’s warranty or you’re seeking repairs that fall outside of warranty conditions, we offer a practical and efficient solution. You won’t need to make a trip to an Apple Store; our team is equipped to handle your needs with the same level of skill and attention, ensuring your computer is back to working order promptly and without any hassle. Trust us to take care of your tech needs with ease and proficiency.

Computer Repair Services

Intuitive Strategy isn’t just a service; it’s a promise of high-quality customer service and data security. Choose us for your computer repair services, and join the ranks of our satisfied customers who’ve experienced the best in computer care.

In conclusion, Intuitive Strategy is your go-to for best computer repair, laptop repair services, and hardware repairs. Our experienced technicians ensure that every repair is performed with only high-quality parts and in accordance with the best practices in the industry. When you need PC repair help, remember that we’re just a phone call away, ready to provide the best solution for your tech problems at your convenient locations.

Book an expert computer technician today


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Computer repairs in Melbourne

HP ProBook repairs
Acer Aspire repairs
Lenovo ThinkPad computer repairs
Asus networking support
Dell Alienware XPS computer repairs
Toshiba laptop repairs

Desktop computer repairs

Looking for a local PC repair shop that’s fast and affordable? Our local desktop computer repairs technicians are available for same-day service. Are you struggling to work from home while your computer is not working correctly? Intuitive Strategy provides local PC repair and services near you. We solve all kinds of computer problems, including data recovery, virus & malware removal, new computer installations and general desktop maintenance.

Ask us for onsite desktop computer repairs at your home or workplace with a fast turnaround. Intuitive Strategy has worked with thousands of businesses and households near you for more than 20 years. 

Our technical team of specialists know how to get your PC working like new again. We can repair HP, Acer, Lenovo, Asus, MSI, Dell, Apple MacBook, Toshiba, etc.

Microsoft Windows software repair & IT support
Adobe software support
Microsoft Office 365 support
Microsoft 365 Support Melbourne

Windows software repaired

We provide software support for Microsoft Windows, Office 365, and Adobe software repair near you. We’ve been working with Microsoft since Windows 95 right through to Windows 11. 

You can rely on our team of computer repair professionals in Melbourne for remote software assistance, support and troubleshooting.

Computer network repair & troubleshooting

Does your home or office computer network need to be repaired? Our computer networking engineers are experts at setting up wireless networks, installing routers, ethernet switches, and configuring Mesh networks in your area.

We were recently asked to provide a keynote speech at Rain Bird’s seminar on their Wi-Fi watering system product.

If your home or office network is too slow and drops out, you need our network support service specialists to assist you.

TP-link wifi networking support
Netgear WIFi support
D-Link wireless networking support
Google Nest Mesh support

Frequently Asked Questions

At Intuitive Strategy, our standard minimum hourly rate for a computer repair service is $165 per hour (inc. GST); we don’t charge any call-out fees for Bayside customers. If it’s a remote computer repair service, we bill in blocks of 15 minutes, which is $41.25 (inc. GST).

You will know you have found a good computer repair technician if they have many 5-star reviews on FaceBook & Google and if your technician has at least 20 years of experience and can come to you on-site or provides remote support services. A good technician has a better understanding of computers than you do and can problem-solve fast.

In most cases, it’s worth getting your computer repaired as you get to keep all your data the way it was previously. When you buy a new computer, you will need to transfer all your old data and re-configure all your applications. Setting up a new computer usually takes 2 – 3 hours to complete and sometimes outweighs the cost of a repair.

Intuitive Strategy is the best PC repair provider in Melbourne and all of Bayside. We have dozens of 5-star reviews on both Google Maps and our Facebook page. Our technical support team always arrives on time and is available for immediate on-site repairs at homes and local businesses in Melbourne.

Some computer repairs are quick and can be completed in less than 15 minutes, over the phone via remote support. Sometimes a computer repair technician needs to visit your home or business to do a complete assessment and resolve the problem which can take as little as 1 hour. 

Yes, a computer can always be repaired if it won’t turn on. Sometimes just ejecting the battery will get your computer starting again. It could also be your charger or transformer that isn’t delivering enough power to your laptop. If your desktop computer won’t turn on you will need to replace your power supply. Call our local computer repair technicians for free over the phone advice and trouble shooting.

There are many different issues that can arise with computers and cause them to malfunction or perform poorly. Some of the most common problems that people encounter when it comes to computer repair include:

  • Slow performance or unresponsive system
  • Virus or malware infections
  • Hardware issues, such as a faulty hard drive or failing memory
  • Software issues, such as system errors or conflicts between different programs
  • Network or connectivity problems
  • Display or graphics issues
  • Power problems, such as a faulty power supply or problems with the battery
  • Overheating or cooling issues
  • Broken or damaged hardware, such as a cracked screen or a broken keyboard

If you are experiencing any of these problems or other issues with your computer, a qualified repair technician may be able to help you diagnose and resolve the issue. It’s always a good idea to consult with our professionals if you are unsure about how to fix a problem or if you are experiencing persistent or severe issues with your computer.


Whether it is worth it to repair a computer or buy a new one depends on a number of factors, including the age and condition of the computer, the severity of the problem, and the cost of the repair compared to the cost of a new computer.

If the computer is relatively new and the problem is minor, such as a software issue or a damaged component that can be easily replaced, it may be worth repairing the computer. However, if the computer is old and has multiple problems or if the cost of the repair is significantly higher than the cost of a new computer, it may be more cost-effective to replace the computer.

It’s also important to consider the value of the data and information stored on the computer. If the computer contains valuable data that cannot be easily replaced, it may be worth the cost to repair it, even if the repair is expensive.

In general, it’s always a good idea to weigh the cost and benefits of repairing a computer versus buying a new one. If you are unsure about what to do, you may want to consult with a computer repair technician or consider getting a second opinion from another professional.


Business computer repairs services

Are you a small to medium business owner looking for the best computer repairs service providers in Bayside Melbourne? 

We have helped hundreds of businesses just like yours with on-site computer repairs and Mac repair since 2000.

Our computer services range from desktop hardware repair, motherboard & power supply replacement, RAM upgrade and Windows 10 start-up repair. 

For optimal business workstation performance we recommend SSD upgrades.
Not only will your PC be faster you won’t be needing to call us for constant computer repairs.

Computer Tune-up

Is your computer running slower than you'd like? Get in touch with our PC and laptop tune-up experts for faster boot-up and software performance.

Computer & Networking Security

There is nothing more precious than your financial health and personal information. Protect your computer and data by having us secure it for you.

Computer Setup

We will come out to your home or office and set up your machine on-site when it suits you and at a time that is convenient for you. Same-day computer setup is available throughout Bayside.

Mac Repair

Get your Apple Mac repair with us, fast, efficient, professional computer repairs with no call-out fees. We do iMac & MacBook repairs, Mac support and more.

Data Recovery

We’re committed to helping you protect and preserve your family’s memories for generations to come. We can recover data from crashed computers, external hard drives and more.

Email Setup

Email setup can be tricky sometimes. It often takes time & patience to get your email setup just right. We come out to set up and show you how to use your email.

Computer Troubleshooting

Is something not working right on your computer? Or you can’t get that annoying device to sync correctly with your computer? If you want it fixed without any effort, call our trouble-shooters.

Hardware Upgrades

Whether you're looking to upgrade your existing hardware or thinking about a new piece of hardware altogether, we can help. Ask our technical team to supercharge your computer today.

Hardware Repairs

If it’s hardware related, we can repair it. No job is too big or too small for our computer repairs technicians. We guarantee you’ll love the service, our staff are friendly and always on-time.

Cloud Data Backup

Are you still thinking about a cloud data backup solution for your personal or business data? Let us help you with peace of mind by adopting OneDrive, Dropbox, Google Drive or iCloud.

Mobile Device Sync

Want a pain free way to sync all your mobile devices and computers together? Give us a call and we will do it for you in no time at all. Email and data sync for phone, tablet and PC.

Windows & macOS Repair

Windows or macOS start-up issues? We can repair any problem to do with your PC, laptop or Mac operating system. We can even resolve OS update failures and reformat your computer.

Virus & Malware Removal

Are you running around in circles, desperately trying to figure out why your computer is slowing to a crawl? Do you get emails from yourself? Then it would help if you had a virus and malware clean-up.

New Equipment Setup

Are you just setting up a brand new computer with new peripherals? Or perhaps you need your webcam or printer configured for remote work and conferencing?

Software Installation

Need help installing a software program? Maybe an antivirus, or perhaps something for your website? Having a problem with a specific program like Lightroom, MYOB or Skype? We can help!

Setup a Home or Business Wireless Networks

Were you searching for the best wireless networking technical support team? Then you've come to the right place. Our team has over 20 years of experience and are networking specialists.

Computer Training

Whether you want to learn how to use your computer, laptop, tablet, or smartphone more efficiently or enjoy a more in-depth knowledge of Microsoft Word, Excel, PowerPoint, or even Publisher – our friendly Melbourne team is here to train you!

General Maintenance

If you’ve ever had an issue with a computer, it can be pretty distressing. Not only is it inconvenient, but for most of us, it stops us from doing what we want. Our computer maintenance experts in Melbourne can help!

Need some other kind of computer problem fixed? No worries, leave it to us, and we will take care of it for you.
Call us today to chat about your issue on 1300 694 877.

Our recent computer services

Here’s how we’ve been helping locals around Melbourne repair their laptops and computers.

Computer Repairs

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