Archives: KB Articles

Telstra Bigpond Username or Password recovery

For Telstra accounts use the MyAccount reset links below to recover your username or reset your password: Username recovery: https://myacct.telstra.com/forgottenUsername Password recovery: https://myacct.telstra.com/forgottenPassword   For Bigpond accounts you can request to receive an SMS with your login access details: Username SMS request: https://myid.telstra.com/forgottenUsername/ Password recovery via SMS: https://myid.telstra.com/identity/as/authorization.oauth2?response_type=code&forgottenPassword=true&PasswordReset_UsernameVerification=true&RAAInitated=true&client_id=redirectapp&goToURL=https%3A%2F%2Fwww.my.telstra.com.au%2Fmyaccount%2Foverview   Thanks to Telstra for the information resource and …

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Moving or Migrating iWork’09 (inc. Pages, Keynote and Numbers) From Old HDD to SSD

Need help moving your iWork’09 applications from a failed HDD on your Apple MacBook or iMac? Here is a 2minute solution for migrating your iWork’09 software manually if the migration assistant fails. Firstly we make sure we to copy the application data files are transfer from the old HDD’s Applications folder: Copy the entire iWork’09 …

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“No packages were eligible for install” – Unable to install El Capitan

If you’re stuck trying to installing El Capitan on your iMac or MacBook with the error No packages were eligible for install this article should resolve your issue. Solution for fixing error “No packages were eligible for install”, “This copy of the Install OS X El Capitan application can’t be verified. It may have been …

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Apple Mac OS X username.sparsebundle mounting and adjusting permissions or FileVault data recovery

If you had FileVault enabled on your Time Capsule, Time Machine or Start-up Disk you will probably see a username.sparsebundle data file in your user account. This data file is locked with your administrator password and can not be opened easily. You will need to mount this file and adjust its permissions. FileVault data recovery …

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