For Telstra accounts use the MyAccount reset links below to recover your username or reset your password:
For Bigpond accounts you can request to receive an SMS with your login access details:
Username SMS request: https://myacct.bigpond.com/forgottenUsername?execu
Password recovery via SMS: https://myacct.bigpond.com/forgottenPassword?execu
Thanks to Telstra for the information resource and retrieval links:
Speak to us today to get your modem or router configured with your new log-in details!