Business IT Health Check Melbourne
Get a clearer picture of how your Microsoft 365, backups, data storage, computers, security and network are set up with a complimentary 15-minute phone review with a Melbourne IT consultant.
25+ years
Local technicians
7-day support
260+ reviews
On-site & remote
Is Your Business IT Actually Under Control?
A lot of small-business technology grows gradually over time. New computers are added, files end up in different places, Microsoft 365 is configured as needed and cyber security or backup decisions are made along the way.
The result can be an IT environment that works day to day but still has gaps nobody has stopped to look at.
Our Business IT Health Check is a short conversation designed to identify obvious issues, recurring frustrations and areas that may deserve a closer look.
Common gaps we see
- Important files spread across different computers and cloud services
- Microsoft 365 accounts without consistent security controls
- No separate backup of Microsoft 365 data
- Shared, reused or poorly managed passwords
- Laptops without BitLocker device encryption
- Staff working with unnecessary local administrator access
- Unclear anti-virus, firewall or patching responsibility
- Ageing computers or no clear recovery plan
What We Cover in Your 15-Minute IT Health Check
A practical discussion across the core areas that affect reliability, security and business continuity.
Microsoft 365 & User Access
We’ll discuss how Microsoft 365 is managed, whether MFA is being used and what happens when staff join or leave.
Business Data & File Storage
Where does your important data live? We’ll discuss whether files are centralised or spread across computers, devices and cloud services.
Backup & Recovery
We’ll look at how important business data is backed up and whether you have a clear way to recover if something fails.
Passwords & Device Security
We’ll discuss password management, BitLocker device encryption, administrator access and how your computers are protected.
Computers, Network & Wi-Fi
We’ll talk about ageing or unreliable computers, network performance, firewall/router management and recurring Wi-Fi problems.
Business Continuity
If email, a laptop or another important system stopped working tomorrow, how quickly could your business recover?
Meet the IT Consultants Behind Your Health Check
Your Business IT Health Check is handled by experienced Melbourne IT professionals who work with small businesses every day across Microsoft 365, cyber security, computers, backups, networking and ongoing IT support.
Michael Podlabeniouk
Business IT, cyber security, networking, infrastructure and practical technology planning.
Hugh Macdonald
Microsoft 365, Apple Mac, business computers, troubleshooting and day-to-day IT support.
Peter McDonnell
Business IT support, Microsoft 365, cyber security, backups and managed IT services.
How Many of These Can You Answer Confidently?
If you’re unsure about several of these, that’s exactly what the Business IT Health Check is designed to uncover.
- Is MFA enabled for everyone using Microsoft 365?
- Is important business data stored centrally rather than scattered across individual computers?
- Is your Microsoft 365 data separately backed up?
- Do staff use a business password manager?
- Are business laptops protected with BitLocker encryption?
- Do staff normally work without local administrator rights?
- Do you know what anti-virus or endpoint protection is protecting every computer?
- If a laptop failed or was stolen today, could that employee keep working without losing important data?
- If email or your main systems went down, do you know how you would recover?
How the Business IT Health Check Works
The complimentary review stays high-level and conversational — no remote access or technical troubleshooting during the 15-minute call.
1. Book a Convenient Time
Choose a time for a short phone conversation with one of our Melbourne IT consultants.
2. Tell Us About Your Setup
We’ll ask structured questions about Microsoft 365, computers, data, backups, security, networking and current IT support.
3. Get Practical Feedback
We’ll point out obvious gaps or concerns and explain the next steps we would recommend.
What the complimentary health check does not include: remote access, technical troubleshooting, configuration changes or a detailed technical audit. If something needs proper investigation, we’ll explain why and can arrange paid remote or onsite IT assistance if you would like us to take it further.
Request Your Business IT Health Check
Tell us how to reach you and one of our Melbourne IT consultants will be in touch to arrange a convenient time.
If your setup is already in good shape, we’ll tell you. The purpose of the health check is to give you a clearer picture — not to manufacture problems.
- 15-minute phone discussion
- No remote access during the complimentary check
- No obligation to proceed with paid work
Designed for Melbourne Small Businesses
The Business IT Health Check is particularly useful for small and owner-managed businesses that want a clearer understanding of their technology without committing to a full technical audit.
We work with accountants, bookkeepers, legal and conveyancing practices, financial services businesses, consultants, designers, professional services firms and other Melbourne small businesses.
This is especially useful if:
- You manage most of your IT yourself
- You call for IT support only when something breaks
- Your business has grown and you’re unsure whether the IT setup has kept up
- You already have IT support but would value a second opinion
- You rely heavily on Microsoft 365, email and cloud services
- You hold important client or business information
- You want to understand where the biggest IT weaknesses may be
Why Choose Our Melbourne IT Team
A health check should give you useful perspective, not a sales pitch.
25+ Years of IT Experience
Practical experience supporting Melbourne businesses, home offices and technology environments.
Melbourne-Based Consultants
Speak with experienced local IT professionals who understand small-business environments.
Broad IT Expertise
Microsoft 365, cyber security, backups, computers, networking, Wi-Fi and ongoing IT support.
Straightforward Advice
If your setup is already in good shape, we’ll tell you. If something needs work, we’ll explain why.
Looking for a More Specific Health Check?
Keep the general Business IT Health Check broad, and use these dedicated services when the problem is clearly security- or Wi-Fi-focused.
Cyber Security Health Check
If your main concern is Microsoft 365 security, account compromise, ransomware, cyber insurance or security exposure, use our dedicated cyber-focused check.
Wi-Fi Health Check
If your main issue is slow Wi-Fi, dead zones, drop-outs or poor wireless coverage, use our dedicated Wi-Fi assessment.
Rated 5 Stars by Melbourne Customers
260+ customer reviews for IT support, Microsoft 365, networking, computer services and technology assistance across Melbourne.
EXCELLENT
Based on 261 reviews
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George Dalidakis
I am always happy with your efficient and prompt assistance when I need you!!
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nello compagnino
Absolutely recommend Michael he is a SUPERSTAR he is a true professional Love his work ethic and he has set my system up perfectly 👌
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Steven Kruger
I found Michael to be very knowledgeable and helpful in my quest to upgrade my desk top computer which he had upgraded approximately 1 year ago. His pricing is competitive and product knowledge professional. Thank you.
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Stephen Tingay
Amazing support 24/7. When you don’t have tech knowledge Michaels ability to help at any time is 2nd to none 👍💯‼️
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GCA
I've had lots of fantastic experiences with Intuitive Strategy. They are reliable, highly efficient, and always a pleasure to deal with. What really stands out is how quickly they respond whenever I need assistance. It's reassuring to know that if a problem arises, they're onto it straight away and get things resolved with minimal fuss. I highly recommend Intuitive Strategy to anyone looking for responsive and dependable IT support.
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Judy - LVL Group
amazing work fix my computer problem so quick . great service !!
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Tremlett Woodstar
Friendly, Prompt, knowledgeable, . . . they fixed all our apple and PC problems efficiently and importantly at an affordable price. What else is there to say, we highly recommend Intuitive Strategy for all our computer/IT needs. Toucan Glass Studio
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David Cooke
In our design practice, we really like working with the team at Intuitive Strategy. Michael & Hugh from the team are always there for us when we need them. Our most recent IT upgrade to M365Email was brilliantly handled by Hugh, who set things up for us out of office hours to make sure we had a seamless transition. Highly recommend this crew
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Alison Lamont
Thanks Michael for a wonderful outcome to our tech issues. You were a calm, patient and very competent support.
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Harley Berridge
Amazing service and quality technical work. Michael and team saved our bacon on a Sunday. They bent over backwards to fix our laptop and recover project work stuck on a faulty drive. Highly recommended!
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Kylie Zamel-Gjubini
Hugh supported our business with IT security and email domain set up and migration. Services was quick, knowledgable and took the stress out of us having to understand and manage this process.
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Lucia K
Fantastic, service as always, problems consistently fixed swifty and completely resolved. Good, prompt, consistent service is a surprise these days.
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Steven Grant
Michael was efficient, fast, friendly and extremely helpful in sorting out not only the problem contacted about but willing to spend the time to sort out several other minor issues as well.
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Sarah Ashton
Micheal was patient with me and guided me through a difficult process. Highly recommend
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Optical Oasis
We have been using Michael and his team for a number of years and cannot fault the service. Always quick on the response and extremely knowledgeable. As a small business he never makes me wait like other big businesses have in the past. My small business is always important to them.
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Robin Alfredson
The service was excellent!!
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Paul Burke
Michael is very responsive and knowledgeable. Great customer service and great outcomes!
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Scott Stephens
I would give a 10 star if I could. IT and phones are my worst nightmare when things go wrong !! Hugh is very calm , follows careful process, time efficient ! … and a gentleman with it !! .. I have already passed his details on to friends and family.
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Bruce Pattison
Excellent service & follow up from Hugh to fix an email issue & help with a new laptop. I highly recommend Hugh.
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Daniel Ingram
Hi Dealing with Michael, Hugh and the team has been a seamless experience. Hugh’s expertise and knowledge of products helped make the situation smoother. Very professional and friendly service. This Team can work through any situation. 5 stars from me & as much work as I give them Well done 😃
Frequently Asked Questions
Common questions about the complimentary Business IT Health Check.
Is the Business IT Health Check really complimentary?
Yes. The initial 15-minute phone consultation is complimentary and there is no obligation to purchase anything.
Do you remotely access my computers during the health check?
No. The initial health check is a discussion about your current IT environment. We do not remotely access, troubleshoot or make configuration changes as part of the complimentary consultation.
What businesses is the IT Health Check suitable for?
It is designed primarily for small and owner-managed Melbourne businesses that want a clearer understanding of their IT, Microsoft 365, data storage, backups, security and business continuity.
Can you help if we already have an IT provider?
Yes. A second opinion can be useful if you are unsure about backups, security, recurring problems or whether your current setup is appropriate for the business.
What happens if you identify a problem?
We’ll explain the issue and recommend an appropriate next step. If technical investigation or remediation is required, we can arrange paid remote or onsite assistance.
Does the health check include cyber security?
We cover basic security considerations as part of the overall IT review. Businesses wanting a more security-focused assessment should use our dedicated Cyber Security Health Check.
Can you come onsite if something needs investigating?
Yes. We provide onsite and remote IT support across Melbourne. The complimentary 15-minute health check itself is conducted by phone.
Get a Clearer Picture of Your Business IT
Not sure whether your Microsoft 365, backups, computers, data storage or security are set up the way they should be? Start with a complimentary 15-minute conversation with a Melbourne IT consultant.