Outlook 365 corrupting Adobe PDF attachments
Recently a corporate client has been complaining of Outlook 365 corrupting Adobe PDF attachments on Windows 10. In some cases they are able to open the PDF attachment fine. But they are not able to open it another time and get a corrupt error warning. The error that appear is “An unexpected error has occurred” and “there was an error opening this document. The file is damaged and could not be repaired”. Other error messages include “Adobe Acrobat could not open ‘file.pdf’ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded).”
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