KB Category: Wired & Wireless Networking Support

Our networking experts have the answers to your home and office wired and wireless networking problems! Find the answers below or give us a call to get immediate support on 1300-694-877.

I have setup my printer to work on the network but i still can’t print from other computers on the network

For home users, on the server computer you must enable the ‘Guest User Login’ or the ‘Guest User Account’. To do this you must go to ‘Start” > ‘Settings’ > ‘Control Panel’ > ‘User Accounts’ double click on the guest account and click on the ‘Turn Guest Account On’ button. For corporate business users ensure …

I have setup my printer to work on the network but i still can’t print from other computers on the network Read More »

I have recently setup a small wireless network with a few machines and my wireless internet keeps dropping out

Check to make sure that each new or existing computer in the wired/wireless network has a different computer name. Identical computer names will cause the router to malfunction causing multiple IP’s being assigned to the same ‘computer name’. Also be sure to check that each computer on the network has a unique IP address, as …

I have recently setup a small wireless network with a few machines and my wireless internet keeps dropping out Read More »

I have recently bought a new broadband router and my internet connection seams to drop out

If you are subscribed to cable broadband internet you may get disconnected if your connection the heartbeat server is interrupted. In order to fix this problem you must log into your routers web configuration utility by opening up your browser and typing in its relative IP address (e.g. 192.168.0.1) and going to the ‘Status’ screen …

I have recently bought a new broadband router and my internet connection seams to drop out Read More »

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