Windows 7, Vista, XP Technical Support

First you must download HijackThis.exe from Trendmicro Close all open programs then run the program Click on ‘Do a system scan only’ select any suspicious looking entries and click ‘Fix checked’. Be careful not to remove system dependant and other required entries. This will remove the icon from the task bar pemenantly.

Launch Windows XP > when the desktop appears press ‘start key’ + ‘U’ this will launch the utility manager and Microsoft Narator In the Microsoft Narator windows click on ‘Microsoft Web Site’ to launch Internet Explorer > Click on File > Open > Browse to C:\Windows\regedit.exe and open it > delete the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows

First you need to login to your normal account or an account with administrative privileges. Click on Start, then click on Run and type the following command line and press OK: “Control Userpasswords2” This will bring up a User Accounts window, in this window you need to untick ‘Users must enter a user name and