For Telstra accounts, use the MyAccount reset links below to recover your username or reset your password: Username recovery: https://myacct.telstra.com/forgottenUsername Password recovery: https://myacct.telstra.com/forgottenPassword For Bigpond accounts, you can request to receive an SMS with your login access details: Username SMS request: https://myid.telstra.com/forgottenUsername/ Password recovery via SMS: https://myid.telstra.com/identity/as/authorization.oauth2?response_type=code&forgottenPassword=true&PasswordReset_UsernameVerification=true&RAAInitated=true&client_id=redirectapp&goToURL=https%3A%2F%2Fwww.my.telstra.com.au%2Fmyaccount%2Foverview Thanks to Telstra for the information resource and retrieval links … Continue reading Telstra Bigpond Username or Password recovery