Reliable IT Support for Melbourne Businesses
Why Quality IT Support Matters in Today's Digital Age
In today’s digital-first environment, Melbourne businesses—especially small to medium businesses—need dependable IT systems to stay competitive. Whether it’s maintaining networks, preventing downtime, or resolving technical issues, your IT environment underpins your entire operation.
IT Support throughout Melbourne
Local IT Support
We are local IT support technicians in Melbourne’s Bayside & South East suburbs, providing fast, effective IT support services to small businesses.
We Come To You
Our IT support services are delivered on-site saving you time and money. Our mobile tech team can see you at your business or home office today. We are available all week long, including weekends.
Same Day IT Support
All our IT support consultants are available for same-day computer service in Melbourne, whether it’s on-site or remote we can help.
Trustworthy & Reliable
Our IT support services are trusted by thousands of Melbourne businesses. We have the tools, skills, & experience to fix IT problems the first time.
Available On Demand
We understand that business continuity is paramount and when things go wrong in your IT environment it needs to be fixed fast.
Exceptional IT Support
Our business customers can’t thank us enough, which is why we have so many 5-star IT support service reviews all over Melbourne.
Remote IT Support
If it needs to be fixed today our remote IT support team of technicians has your business covered with immediate support anywhere in Melbourne, every day of the week.
Professional & Ethical
With over 25 years of IT industry experience, our IT professionals know how to troubleshoot any small business computer problem.
Private IT Technicians
Each of our small business customers is paired with their very own private IT technician, backed by our remote technical support team in Melbourne.
Weekend IT Support Now Available
Need expert IT support this weekend at home or at your business?
Travelling and need an IT specialist to assist you remotely?
We have technicians throughout Melbourne that can see you on-site this weekend!
Call our IT consultants for same-day service this weekend for a solution.
Remote IT support in Melbourne
💻📞Weekend emergency? We’ve got your back!
It’s Saturday night. You’re settling in with popcorn when…
🚨 “The server’s down! The booking system’s frozen!”
Sound familiar?
That’s why Intuitive Strategy offers after-hours IT support. Our latest comic, Weekend Warriors, is a fun reminder that even when your tech breaks outside 9–5, we’re only a call away.
✅ Remote troubleshooting
✅ Fast response times
✅ Real people. Real support.
✅ Even on weekends.
Because real heroes don’t wear capes — they carry laptops.
📞 Call 1300-694-877 or book online for fast support.
Network Printer IT Support
🖨️ Office printers: built to test your patience.
“Paper jam!”
“No ink!”
“Offline!”
…and our personal favourite: “Low morale!” 😩
In our latest comic, The Printer’s Revenge, we bring to life every office worker’s nemesis — the unpredictable printer.
At Intuitive Strategy, we know your time is too valuable to waste troubleshooting error codes. Whether it’s printers, networks, or mysterious IT meltdowns, our team is here to fix it fast (with less drama than Dave’s printer).
✅ Reliable support
✅ Friendly technicians
✅ Quick resolutions
✅ No rage-quits necessary
📞 Call us before your printer launches a full rebellion: 1300-694-877
Small Business IT Support Consultants
You can rely on our small business IT support consultants for expert service and advice. We’ve been supporting businesses, big and small, throughout Melbourne for over 25 years. We’re your consulting partners for everything IT related, offering unbiased, professional advice. If you’re not satisfied with your current IT support team, give us a call for a complimentary IT consultation with an expert.
Regardless of whether you are a growing business or a start-up, we are happy to listen, support and advise you on everything IT related. We’re here to help your business with Microsoft 365 support, NAS data storage solutions, Google Workspace migration and much more. Consider us your on-stop-shop for IT services.
We are partnered with some of the biggest technology solutions providers. Our consultants are Microsoft 365 experts. We have helped dozens of small businesses move their email infrastructure to Microsoft Exchange. Improving their email deliverability, account security and enhancing their collaboration, both internally and externally.
Our technology consultants are always ready for an IT challenge. We are available Monday to Friday from 9:00 am for same-day small business IT support services. We are available in Cheltenham, Sandringham, Mentone, Parkdale, Mordialloc, Bentleigh, St Kilda, Brighton, all of Bayside and South East Melbourne.
We are partnered with VPSBlocks, one of Melbourne’s premier virtual private server hosts. We can help you move away from malware riddled shared hosting environments on to your own VPS. Improving your website speed, optimising performance and increasing client engagement.
We’re an Avast/AVG Internet Security partner, delivering end-point protection for our small business IT clients. Our consulting IT technicians have been ensuring IT security for devices within the workplace for longer than we can remember. This includes protection for mobile devices when on the go.
If you need it done immediately, ask us for remote IT support. Speak with our local experts today to see how quickly we can fix your IT problems, provide proactive IT advice and build IT security confidence.
Celebrating 25 years of IT support excellence
Intuitive Strategy has been working in the IT support industry for over 25 years. We are experts in Microsoft Windows and Apple macOS IT support. Our technicians are conveniently located throughout Melbourne. We can either come out to you on-site or assist you via remote technical support. We provide IT support in Brighton, Cheltenham, Mentone, Caulfield, Highett, Bentleigh East, Moorabbin, Elwood, St Kilda, Malvern & most other south-east suburbs.
Business IT Support Services
Small Business IT Support Services
Our small business IT support services consultants are available in Melbourne when you need them most. Regardless of the size of your business and the technology you use we have the skills and knowledge to support your business. We have a team of on-site IT support technicians and remote technical support. We have the tools, skills and experience to resolve any IT issue.
Speak to an IT consultant in Melbourne today for expert business advice with data protection, cyber security and computer support. Our IT consultants help businesses become more efficient with their Apple and Windows computers.
Microsoft 365 Support
We are experts in Microsoft 365 support for both Windows and Apple Mac computers. We have helped dozens of businesses with Microsoft 365 support for exchange setup, tenant migration, Microsoft 365 installation & activation and Outlook 365 configuration.
We provide remote support and on-site IT support services throughout Melbourne for all Windows and Microsoft issues. Being mobile we can meet you at your place of work, home office or a cafe at a time that is convenient for you.
Professional advice, reliable IT service and exceptional customer service.
IT Consultants Melbourne
Dedicated Business IT Consultants
Growing businesses in Melbourne look to Intuitive Strategy’s professional IT consultants. Our technology consultants work with businesses of all sizes, from SOHO operators with a home office to small business with multiple staff.
We provide organisations with dedicated IT consultants to source, manage, install and configure computers, peripherals and software. We have access to Melbourne’s biggest IT distributors and are able to provide you with the right advice for your technology needs.
Synology IT Support
Looking for experienced Synology IT support services in Melbourne? We are Synology partners, our technicians help small businesses secure, protect and manage their Synology network routers and Synology Disktation hardware.
We can deploy Synology NAS and router solutions to protect your IT environment from hackers and other threats. Take advantage of Synology’s NAS solution to work at home or on the go via its OpenVPN app.
WiFi Mesh Support
Tired of dead spots at your home office or business? Our WiFi technicians in Melbourne have been providing support for wireless networks for years. We’ve installed routers, configured modems, deployed WiFi access points and more. Never miss a meeting again, suffer poor wireless reception and network drop-outs.
Our IT network engineers can install the latest TP-Link Deco Mesh routers. Connect your smart projectors, and wireless cameras, install boardroom conference equipment and sync all your devices. Get more out of your internet connection with the best WiFi 6 and WiFi 7 AX hardware. We are Melbourne’s best WiFi support technicians.
Home Computer Support
Residential Computer Support Melbourne
We’ve had the pleasure in delivering on-site and remote home computer support services for over 25 years in Melbourne’s Bayside suburbs. We can help you set up a new computer and assist you in repairing computers. Not only that, but we troubleshoot printers, remove viruses, fix your Wi-Fi problems, and recommend a new laptop or desktop computer to buy.
Not only do each of our home computer support customers get their own private technician, but they also have access to our local remote support technicians who are there when you need them most! We are just a phone call away if you need an urgent PC repair.
Supporting computers with SSD upgrades for outdated or slow-performing laptops.
Printer Technical Support
We look after a number of printing companies in Melbourne including Snap franchises in Moorabbin and Notting Hill. Having supported industries and residents with their printer repairs we know all there is to know about printers.
If your business is looking for professional printer support for Konica, Brother, HP, Epson, Fuji Xerox or any other MFC device we are here to help. Not only can we assist with printer driver installation support we can also configure scan-to-email functionality on Microsoft 365.
FAQ
How much does an IT support service cost with Intuitive Strategy?
At Intuitive Strategy, our standard on-site IT support service fee is $176 per hour (inc. GST); we don’t charge any call-out fees for Bayside customers. Our remote IT support service, we bill in blocks of 30 minutes, which is $88.00 (inc. GST).
What types of problems can IT support help with?
IT support providers can help with a wide range of technical problems and issues, including:
- Troubleshooting and fixing hardware or software issues
- Installing, configuring, and maintaining software and hardware systems
- Providing technical support and assistance to users
- Managing and maintaining networks and connectivity
- Conducting regular system updates and patches
- Ensuring data security and backup
- Setting up and configuring new systems and devices
- Providing training and support for users on new systems or software
- Resolving technical problems that arise with company websites or online systems
These are just a few examples of the types of problems that IT support providers can help with. The specific services and support offered by different IT support providers may vary, so it’s always a good idea to ask about the specific services and capabilities of any provider you are considering.
Is it better to have in-house IT support or to outsource to a third-party provider?
Outsourcing IT support to a third-party provider can be a cost-effective alternative, as you only pay for the services you need and don’t have to worry about the overhead costs of maintaining a full-time IT team.
Customer service testimonials
IT support for all major technology brands
We are experts when it comes to IT support for network technology and software support. We provide on-demand service for Microsoft Office, Microsoft Windows, Apple macOS & OS X. We can also setup & troubleshoot your WiFi networking technology from TP-Link, D-Link, Netgear, Linksys, ASUS and CISCO.
Our Cloud backup technology specialists are here to help you with Dropbox, OneDrive, Google Drive and iCloud integration. Let us help your business stay protected with a cloud backup solution from Synology. Ensuring a complete off-site data backup in case of a disaster.
We even offer on-demand workstation support from Dell, Apple MacBook, HP, Acer, Lenovo, Asus, MSI, Toshiba, Sony, Fujitsu and many more.
IT Support Technicians & Consultants in Melbourne
We are available for same-day IT support in the Melbourne CBD and along the bay through Bayside.
Our support technicians are available in the South East suburbs of Melbourne of Caulfield & Cheltenham for on-site support.
Recent IT support services Melbourne
Helping locals around Melbourne with their IT support services.
IT Support
July 5, 2025 AV setup for Youngevity conference in Elwood.
July 4, 2025 Restoration of NAS network drive (for Meg) in Braeside.
July 4, 2025 Setup of Wordfence for enhanced website security, periodic update of WordPress, themes and plugins for gordonaingerlegal.com.au in Box Hill.
July 4, 2025 Retrieval of DNS hosting records from existing host, setup of new DNS hosting at Cloudflare, setup of access to DNS records for external vendor in Glen Waverley.
July 3, 2025 Remote computer support in Bentleigh.
